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public folder rule preventing message post

Posted on 2004-04-29
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Last Modified: 2007-12-19
A user, when trying to post a message to a public folder, recieved a pop-up with this error:

"Can't move the items.  A rule in this public folder prevents a message this large from being posted."

According to some sites I found, I checked where the size limit should be set, but there didn't appear to be one.  Where else should I look to resolve this error?
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Question by:David Williamson
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Expert Comment

by:robinluo
ID: 10951319
There are actually two levels of limit you should check (on Exchange 5.5):

The server level and folder level, the server level is at:
- Organization\ Site\ Configuration Container\ Servers Container\ Server\ Public Information Store \ General tab

The folder level is in the property settings on that specific folder.

Note: the server should be the one hosting the public folder (if you have multiple exchange servers in your org).


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Author Comment

by:David Williamson
ID: 10951516
this is E2K3, by the way
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Accepted Solution

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robinluo earned 2000 total points
ID: 10955270
check these two paths:

Public Store default setting
- Organization\ Administration Groups Container\ Admin Group \ Servers Container\ Server\ Storage Group \ Public Foler Store - Properties, "limit" tab

Specific folder setting
- Organization\ Administration Groups Container\ Admin Group \ Folders \ Public folders \ individual folder - Properties
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LVL 2

Author Comment

by:David Williamson
ID: 10960883
no limit boxes are checked in either of those locations.

Here is some more info that might shed some light: We have two Exchange servers running on different machines.  E2K3 on one and E2K on another.  The E2K3 was recently added to the existing E2K; the mailboxes were moved to the newer server, but the public folders still reside on the E2K server.  I had to check the second item in your post above on the E2K machine, because that is where the public folders are still, and, when I tried to check it on the E2K3 machine, I got the following error:

http://wrightcustomhome.com/e2k3error.jpg

Would any of this have anything to do with it?

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Expert Comment

by:knikkij
ID: 11026861
Go into IIS Manager on the E2K3 server and change WebDAV from prohibited to Allowed.  That should resolve the error you're seeing.

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Author Comment

by:David Williamson
ID: 11031660
That error doesn't come up any more.  I will have the user try again to post their message that was previously denied and advise.
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