Solved

Outlook 2000 user receives "Operation Failed" when trying to forward email

Posted on 2004-04-29
4
816 Views
Last Modified: 2008-01-09
No other user in our 80-user company has more problems.  We have Exchange Server 5.5 SP4 all updates, etc.  User has laptop with Windows 2000 SP4, using MS Office 2000 Professional, setup standard in accordance with everyone else's configurations.  This is her third laptop in one year, including one desktop.  Something is 'always' different with her setup.  It's intriguing to the point that I almost want to say she's doing something to make it happen or she's building a case as to why she can't do work...both sound feasible.    

The problem this week is her forwarding abilities.  Seems that it does not matter if she forwards to inside the company, outside, attachment or not, she receives this "Operation Failed" message from time to time and it's "worrisome" to her that email is not going.

This could be totally user error, but as you can tell by my pessimism, there are reservations on my part that there is really anything wrong.  This sentiment is also apparent from the president of our company, in that not all of what she says is believed.   I just wanted to run this by the group and experts to see if there are cases where this would happen and, if so, what solutions are they before I actually went up to see her.  By the way, she’s a VP; ergo get my ducks in a row first.  

Any comments are certainly welcomed!!!!

DB
0
Comment
Question by:DB12
[X]
Welcome to Experts Exchange

Add your voice to the tech community where 5M+ people just like you are talking about what matters.

  • Help others & share knowledge
  • Earn cash & points
  • Learn & ask questions
  • 2
4 Comments
 
LVL 13

Accepted Solution

by:
Mob-bom earned 125 total points
ID: 10953559
I have received that error message myself.  If I hit send and I get "Operation Failed" then I hit save and then send again.  It seems to go just fine then.  
0
 
LVL 13

Expert Comment

by:Mob-bom
ID: 10953615
This KB documents at least a reason for getting the Operation Failed message, but it has never been the reason why I've gotten it which I've never figured out or pinpointed.  http://support.microsoft.com/default.aspx?scid=kb;en-us;195671&Product=out2K

BTW, I've always thought it may have something to do with available resources of the OS or somesuch, so you may want to try deleting all the temp files *.tmp,~*.*,*.chk, %temp%: http://www.theofficeexperts.com/cleanyourpc.htm
0

Featured Post

MS Dynamics Made Instantly Simpler

Make Your Microsoft Dynamics Investment Count  & Drastically Decrease Training Time by Providing Intuitive Step-By-Step WalkThru Tutorials.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Is your Office 365 signature not working the way you want it to? Are signature updates taking up too much of your time? Let's run through the most common problems that an IT administrator can encounter when dealing with Office 365 email signatures.
Finding original email is quite difficult due to their duplicates. From this article, you will come to know why multiple duplicates of same emails appear and how to delete duplicate emails from Outlook securely and instantly while vital emails remai…
This Experts Exchange video Micro Tutorial shows how to tell Microsoft Office that a word is NOT spelled correctly. Microsoft Office has a built-in, main dictionary that is shared by Office apps, including Excel, Outlook, PowerPoint, and Word. When …
This is my first video review of Microsoft Bookings, I will be doing a part two with a bit more information, but wanted to get this out to you folks.

724 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question