Solved

Deleting mail outside of outlook

Posted on 2004-04-29
6
193 Views
Last Modified: 2010-04-08
Outlook has been freezing. It has been suggested that an email might be causing the problem.

I have run multiple virus scans, nothing.

Is there a way to delete email outside of outlook?
0
Comment
Question by:dpctechhelp
  • 3
6 Comments
 
LVL 49

Expert Comment

by:sunray_2003
ID: 10953941
depends on your ISP. check with your ISP if they have web based email for their service

Also try these

a)You may want to open outlook in safe mode (start --> run --> outlook.exe /safe)

b)Open outlook .Go to help menu and click "Detect and repair"

c)you may also want to delete the email account and recreate it going to accounts

d) Repair PST : http://www.slipstick.com/problems/scanpst.htm

e)Also take a backup of all emails and go to control panel ---> mail --> delete the profile and recreate one again

f)Check for spywares and virus

g)If nothing works out repair or reinstall office
go to control panel --> add/remove programs --> scroll down to office
click on "change" and repair or reinstall
0
 
LVL 49

Expert Comment

by:sunray_2003
ID: 10953964
dpctechhelp,
>  It has been suggested that an email might be causing the problem.

but if you had already downloaded the mail , it may not be possible to remove it from outlook if you are not using IMAP account.

Are you  using IMAP or POP3 ?
If pop3 , then checkthe suggestions , I had given

If IMAP , contact your ISP.

Post back
0
 

Author Comment

by:dpctechhelp
ID: 10953985
pop3

Good advice . I will try it.
0
 
LVL 49

Accepted Solution

by:
sunray_2003 earned 125 total points
ID: 10954003
Do post back if you donot get it solved

The main purpose entering outlook using safe mode is to disable any add-ins or macros that you have installed .

0

Featured Post

Zoho SalesIQ

Hassle-free live chat software re-imagined for business growth. 2 users, always free.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Not sure what the best email signature size is? Are you worried about email signature image size? Follow this best practice guide.
If you don't know how to downgrade, my instructions below should be helpful.
This Experts Exchange video Micro Tutorial shows how to tell Microsoft Office that a word is NOT spelled correctly. Microsoft Office has a built-in, main dictionary that is shared by Office apps, including Excel, Outlook, PowerPoint, and Word. When …
To add imagery to an HTML email signature, you have two options available to you. You can either add a logo/image by embedding it directly into the signature or hosting it externally and linking to it. The vast majority of email clients display l…

911 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question

Need Help in Real-Time?

Connect with top rated Experts

23 Experts available now in Live!

Get 1:1 Help Now