?
Solved

Deleting mail outside of outlook

Posted on 2004-04-29
6
Medium Priority
?
204 Views
Last Modified: 2010-04-08
Outlook has been freezing. It has been suggested that an email might be causing the problem.

I have run multiple virus scans, nothing.

Is there a way to delete email outside of outlook?
0
Comment
Question by:dpctechhelp
  • 3
4 Comments
 
LVL 49

Expert Comment

by:sunray_2003
ID: 10953941
depends on your ISP. check with your ISP if they have web based email for their service

Also try these

a)You may want to open outlook in safe mode (start --> run --> outlook.exe /safe)

b)Open outlook .Go to help menu and click "Detect and repair"

c)you may also want to delete the email account and recreate it going to accounts

d) Repair PST : http://www.slipstick.com/problems/scanpst.htm

e)Also take a backup of all emails and go to control panel ---> mail --> delete the profile and recreate one again

f)Check for spywares and virus

g)If nothing works out repair or reinstall office
go to control panel --> add/remove programs --> scroll down to office
click on "change" and repair or reinstall
0
 
LVL 49

Expert Comment

by:sunray_2003
ID: 10953964
dpctechhelp,
>  It has been suggested that an email might be causing the problem.

but if you had already downloaded the mail , it may not be possible to remove it from outlook if you are not using IMAP account.

Are you  using IMAP or POP3 ?
If pop3 , then checkthe suggestions , I had given

If IMAP , contact your ISP.

Post back
0
 

Author Comment

by:dpctechhelp
ID: 10953985
pop3

Good advice . I will try it.
0
 
LVL 49

Accepted Solution

by:
sunray_2003 earned 500 total points
ID: 10954003
Do post back if you donot get it solved

The main purpose entering outlook using safe mode is to disable any add-ins or macros that you have installed .

0

Featured Post

Free Backup Tool for VMware and Hyper-V

Restore full virtual machine or individual guest files from 19 common file systems directly from the backup file. Schedule VM backups with PowerShell scripts. Set desired time, lean back and let the script to notify you via email upon completion.  

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

If you troubleshoot Outlook for clients, you may want to know a bit more about the OST file before doing your next job. IMAP can cause a lot of drama if removed in the accounts without backing up.
The core idea of this article is to make you acquainted with the best way in which you can export Exchange mailbox to PST format.
Get people started with the process of using Access VBA to control Outlook using automation, Microsoft Access can control other applications. An example is the ability to programmatically talk to Microsoft Outlook. Using automation, an Access applic…
This is my first video review of Microsoft Bookings, I will be doing a part two with a bit more information, but wanted to get this out to you folks.
Suggested Courses

830 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question