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Deleting mail outside of outlook

Posted on 2004-04-29
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Last Modified: 2010-04-08
Outlook has been freezing. It has been suggested that an email might be causing the problem.

I have run multiple virus scans, nothing.

Is there a way to delete email outside of outlook?
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Question by:dpctechhelp
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by:sunray_2003
ID: 10953941
depends on your ISP. check with your ISP if they have web based email for their service

Also try these

a)You may want to open outlook in safe mode (start --> run --> outlook.exe /safe)

b)Open outlook .Go to help menu and click "Detect and repair"

c)you may also want to delete the email account and recreate it going to accounts

d) Repair PST : http://www.slipstick.com/problems/scanpst.htm

e)Also take a backup of all emails and go to control panel ---> mail --> delete the profile and recreate one again

f)Check for spywares and virus

g)If nothing works out repair or reinstall office
go to control panel --> add/remove programs --> scroll down to office
click on "change" and repair or reinstall
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LVL 49

Expert Comment

by:sunray_2003
ID: 10953964
dpctechhelp,
>  It has been suggested that an email might be causing the problem.

but if you had already downloaded the mail , it may not be possible to remove it from outlook if you are not using IMAP account.

Are you  using IMAP or POP3 ?
If pop3 , then checkthe suggestions , I had given

If IMAP , contact your ISP.

Post back
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by:dpctechhelp
ID: 10953985
pop3

Good advice . I will try it.
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sunray_2003 earned 125 total points
ID: 10954003
Do post back if you donot get it solved

The main purpose entering outlook using safe mode is to disable any add-ins or macros that you have installed .

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