GMartin
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Unable to perform online update of McAfee Virus Scan brought by AOL
Hi Everyone:
I am needing help in updating McAfee Virus Scan 8.0 brought by AOL. In the past, live updates would automatically take please whenever the pc would completely boot up. I noticed when it tried tonight, McAfee Virus Scan gave me a message indicating my pop up blocker was turned on. I believe if I turn off pop up blocker the update will successfully go through. But, unfortunately, I am not sure how to turn off the pop up blocker. I "assume" it is referring to the pop up blocker built into AOL, but, I am not sure. To my knowledge, I am not using any third part popup blockers. However, I do frequently run anti-spyware software.
I do see a message at the bottom of my AOL window indicating Allowing Pop-ups, but, I am not sure how to configure this area of AOL to allow the update to McAfee to go through.
If it helps, I am using AOL off from Comcast, therefore, I also can access and use IE.
Any help on this post will be appreciated.
Thank you
George
I am needing help in updating McAfee Virus Scan 8.0 brought by AOL. In the past, live updates would automatically take please whenever the pc would completely boot up. I noticed when it tried tonight, McAfee Virus Scan gave me a message indicating my pop up blocker was turned on. I believe if I turn off pop up blocker the update will successfully go through. But, unfortunately, I am not sure how to turn off the pop up blocker. I "assume" it is referring to the pop up blocker built into AOL, but, I am not sure. To my knowledge, I am not using any third part popup blockers. However, I do frequently run anti-spyware software.
I do see a message at the bottom of my AOL window indicating Allowing Pop-ups, but, I am not sure how to configure this area of AOL to allow the update to McAfee to go through.
If it helps, I am using AOL off from Comcast, therefore, I also can access and use IE.
Any help on this post will be appreciated.
Thank you
George
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Hi Everyone:
I am sorry for the delay in responding back to this post. I finally have this situation resolved. Apparently, I had some Trojans and spyware on my system for which I removed using McAfee Anti-Virus 8.0, Cool Web Shredder, and SpyHunter. The problem is now fixed.
Thanks
George
I am sorry for the delay in responding back to this post. I finally have this situation resolved. Apparently, I had some Trojans and spyware on my system for which I removed using McAfee Anti-Virus 8.0, Cool Web Shredder, and SpyHunter. The problem is now fixed.
Thanks
George
OK, glad it's fixed.
Jvuz.
Jvuz.