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svchost.exe&program files

Posted on 2004-04-30
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Last Modified: 2010-04-13
very often i receive svchost.exe error when i run web browser&in my program files i can't see any program.This is the reason why i can't remove any program.
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Question by:bidzo
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LVL 32

Expert Comment

by:Luc Franken
ID: 10958121
Hi bidzo,

Run stinger:
http://vil.nai.com/vil/stinger/

And start updating windows (http://windowsupdate.microsoft.com)

This is either the blaster virus or the welchia worm.

Greetings,

LucF
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Author Comment

by:bidzo
ID: 10973068
this answer doesn't  help at all
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LVL 32

Expert Comment

by:Luc Franken
ID: 10973424
Please let me know what exactly is your problem, what you stated above clearly point to either the Blaster or the Welchia worm. Please include all details etc, as just a minor thing that looks unimportant to you might just lead me to something that can help you solve your problem.

LucF
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Author Comment

by:bidzo
ID: 10975143
when I open add/remove programs I can't see anything(there is no programs).
when I surf the WEB very often I receive report program error(svchost.exe).
I can't use drag&drop.
I can't start in my WEB browser open in new window
When I see all my updates and click install now-nothing happened.
I must enabled my Norton 2003 every time when turn on PC&autoprotect options are always disabled I can't enabled him.
I hope that you will be able to help me.T H A N K S!!!
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LVL 32

Expert Comment

by:Luc Franken
ID: 10975213
Try this:
Start => Run =>type "services.msc" and press enter
Double click Remote Procedure Call Service from the list
Select the "Recovery" tab
The default for this service is "Restart the Computer" for all failures
Change each one to "Restart the Service"
Click Ok

Then, reboot your computer. Do the problems go away afterwards?
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Author Comment

by:bidzo
ID: 10984177
i started automatic update in services.msc(I can't double click on
Remote Procedure Call but I can right click and started them).
After that I can download all critical updates but when I WANT TO INSTALL THEM I SEE THAT INSTALL COME TO THE END BUT I DO NOT RECEIVE ANY MESSAGE ABOUT FINISHING.
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LVL 32

Accepted Solution

by:
Luc Franken earned 50 total points
ID: 10984202
Ok, let's first find out which virus is bothering you.... use this tool, click "Scan" then "Save log" and post the contents of that logfile here.

LucF
0
 

Author Comment

by:bidzo
ID: 11002758
I finaly updated OS & Noton antivirus and after that I started
ad-aware6.0.FOR NOW EVERYTHING IS OK- THANKS!
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Author Comment

by:bidzo
ID: 11012740
my friend have problem:he can't opened my computer or nothing else.He receive explorer.exe has generated error
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