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Folder missing after I installed Lock Folder

Posted on 2004-04-30
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Last Modified: 2010-04-11
Hi Folks,
 serious problem here.
Any help would be great.


I installed Lock Folder XP version 3.3 and tested it by locking a folder.  A day later I uninstalled the program, but probably left my folder locked.

Now I cannot access the folder in question.  I have reinstalled Lock Folder, uninstalled it etc.  My original folder is still missing.

I am pretty sure it is still there because the amount of space reported used by the hard drive is more than the sum total of all the visible file/folders on the drive.

Thanks in advance,
Kwaoc
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Question by:kwaoc
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18 Comments
 
LVL 67

Expert Comment

by:sirbounty
ID: 10958365
Can you try taking onwership?  I'm not familiar with that app - does it use encryption of some sort?

To take ownership of a folder:
   Right-click the folder you want to take ownership of, and then click Properties.
   Click the Security tab, and then click OK on the Security message (if one appears).
   Click Advanced, and then click the Owner tab.
   In the Name list, click your user name, Administrator if you are logged in as Administrator, or click the
   Administrators group. If you want to take ownership of the contents of that folder, click to select the Replace
   owner on subcontainers and objects check box.
   Click OK. The following message appears, where folder name is the name of the folder that you want to take ownership of:
   You do not have permission to read the contents of directory folder name. Do you want to replace the directory permissions
   with permissions granting you Full Control?

   All permissions will be replaced if you press Yes.

   Click Yes.
   Click OK, and then reapply the permissions and security settings that you want for the folder and its contents.
   
ref: http://support.microsoft.com/?kbid=308421
0
 
LVL 1

Author Comment

by:kwaoc
ID: 10958376
The folder is not there.
0
 
LVL 67

Expert Comment

by:sirbounty
ID: 10958393
Is it off the root? (or was it?)
Shell to dos -start/run/cmd
change to the parent folder
cd\myfolder
now search for the missing folder this way (assuming it's mylostfolder)
dir /ad mylost*
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LVL 23

Expert Comment

by:Tim Holman
ID: 10958558
You can only unlock the folder with the encryption key that was generated in the first place.  Each installation of LockFolder will generate a different, random key, so reinstalling won't help either.
You're facing the same issue as someone without your LockFolder password would have if they tried to get into your files.  Unfortunately you've secured yourself out of your own files !
Also, being freeware, getting support for this is going to be very difficult.
I recommend you use an undelete utility to scour your hard disk for any remnants of LockFolder and its keys.
Do you have any backups ?
Microsoft XP native file encryption isn't so bad, as the administrator account can always take ownership of encrypted folders (unless the encryptor explicitly says he can't).
0
 
LVL 1

Author Comment

by:kwaoc
ID: 10959011
What if i move the hard drive to another pc? Is the information locked in the harddrive or is it locked by Windows?? if i put the hard drive in another pc, will the information show up??
Regards,
Kwaoc
0
 
LVL 67

Expert Comment

by:sirbounty
ID: 10959173
Ew - we've been through the encryption nightmare many times before...
Try some of the tools in this soon-to-be PAQ:
http:Q_20916214.html
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LVL 23

Expert Comment

by:Tim Holman
ID: 10959304
Good link, but refers to Windows XP native encryption.  I'm afraid that these freeware tools are just not sophisticated enough to have recovery procedures....  :(
0
 
LVL 67

Expert Comment

by:sirbounty
ID: 10959329
:(
0
 
LVL 1

Author Comment

by:kwaoc
ID: 10959434
Ok, what I did was use PCI file recovery, which I am sure alot of you have heard of and used! It is freeware and absolutely brilliant.
It showed up the folder, and its contents. I copied the folder with the contents to another directory.
The folder that was hidden was actually on an extra drive. I wont be able to open it, but thanks to PCI was able to copy it and paste it in another directory.
I am now gonna format the removable drive.
Thank you all for the help, it was greatly appreciated.
Problem arises, Lock folder is supposed to hide folders, but PCI shows it!!!
Anyway, who gets the points?
I feel that there wasnt enough info there to award all the points, so maybe either a) close question as I answered myself. If you did help me get to my solution and I had overlooked you, plesae tell me !!
b) reduce points and allocate.
Regards,
Kwaoc
0
 
LVL 67

Expert Comment

by:sirbounty
ID: 10959471
PAQ it with refund - user resolved...http:help.jsp#hs5
Glad you got it...sort of. ;)
0
 
LVL 1

Author Comment

by:kwaoc
ID: 10959476
Thanks Sirbounty!
0
 
LVL 67

Expert Comment

by:sirbounty
ID: 10959507
;)
0
 
LVL 23

Expert Comment

by:Tim Holman
ID: 10961352
Hmmm....  did you use the encryption functionality of Lock Folder ?
If the folder was encrypted, as Lock Folder is capable of, you would only be able to recover 1s and 0s.
Maybe you unlocked your folder before uninstalling Lock Folder, and deleted the folder by mistake ?
Just curious !  :)
0
 
LVL 23

Expert Comment

by:Tim Holman
ID: 10961368
PS - I did recommend use of an undelete utility in my first post...   ;)
0
 
LVL 1

Author Comment

by:kwaoc
ID: 10968360
Hi Tim holman,
thanks for the comments. You did mention undelete, but as mentioned, it wasnt deleted, rather it wasnt visible for me to see. Using PCI file recovery mearly showed it was present. I was then able to copy the files to another directory.
I think closing this question with a refund would be fair, everyone made some comment but I did figure it out myself!
Regards,
Kwaoc
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Accepted Solution

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modulo earned 0 total points
ID: 10989755
Closed, 500 points refunded.

modulo
Community Support Moderator
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