Unusual FTP problem
Posted on 2004-04-30
I have just set up a website for a colleague of mine and have encountered a very difficult problem regarding connecting to a hosting providers web server with FTP.
My colleague is unable to FTP to the server from his office, yet I can access it from my office, no problem. When he trys (using IE6) he gets the following error message: "Windows cannot access this folder, make sure you typed the file name correctly and that you have permission to access this folder" Followed by "220-This computer system is for authorised users only. Individuals using this sytem without authority are subject to having all their activities on this system monitored etc. etc. etc."
We have disabled all firewalls (including ICF in Windows) and he is connecting directly to his ISP (Freola) via an ADSL modem and a laptop computer running windows XP, but still he gets this error message.
Here's the really strange bit. When he takes the same laptop home and connects to the same ISP on his Home connection, he can access his FTP server no problem.
We appear to be going round in circles trying to sort this out. Could anyone offer any possible suggestions?
Thanks in anticipation