I'm going to go out on a limb here and see if I can get some help and guidance. I just started at a company where they have a mixed environment of NT, 2000, and Citrix Metaframe 1.8. From what I've learned so far, everything is controlled by policies. If a user id is in the Operations group, they will get the Operations desktop and a logon script operations.cmd will run. The only thing in the cmd file is three mappings for network drives. My question comes in about how the printers are assigned to the users. Ive looked everywhere and can't find it. If a user uses Citrix and logs in, they get the printer that is by them and it's their default. When I set up a test user and log on, there are no printers assigned or even available so I know I'm missing a step somewhere.