Solved

Printers and profiles in NT/2000 with Terminal Services

Posted on 2004-04-30
7
168 Views
Last Modified: 2013-12-04
Hello,

I'm going to go out on a limb here and see if I can get some help and guidance. I just started at a company where they have a mixed environment of NT, 2000, and Citrix Metaframe 1.8. From what I've learned so far, everything is controlled by policies. If a user id is in the Operations group, they will get the Operations desktop and a logon script operations.cmd will run. The only thing in the cmd file is three mappings for network drives. My question comes in about how the printers are assigned to the users. Ive looked everywhere and can't find it. If a user uses Citrix and logs in, they get the printer that is by them and it's their default. When I set up a test user and log on, there are no printers assigned or even available so I know I'm missing a step somewhere.

Thanks,
Matt Barys
0
Comment
Question by:mbarys
  • 2
  • 2
  • 2
  • +1
7 Comments
 
LVL 4

Expert Comment

by:zombieooo
ID: 10963209
When you log into Citrix, it uses the printer(s) from the workstation that you are logging into Citrix at.  Therefore if you have a test user with no printers set up, you will not see any printers assigned or available.  If you add a printer to the workstation you are at, it will become available in Citrix.

See: http://download2.citrix.com/FILES/en/products/ client/ica/current/docs/icados_en.pdf

Joel
0
 
LVL 4

Expert Comment

by:zombieooo
ID: 10963212
0
 

Author Comment

by:mbarys
ID: 10963249
The machines we use to connect to Citrix are thin clients so there won't be any printers to begin with. This is where I'm getting stumped.

Matt
0
Complete VMware vSphere® ESX(i) & Hyper-V Backup

Capture your entire system, including the host, with patented disk imaging integrated with VMware VADP / Microsoft VSS and RCT. RTOs is as low as 15 seconds with Acronis Active Restore™. You can enjoy unlimited P2V/V2V migrations from any source (even from a different hypervisor)

 
LVL 2

Expert Comment

by:MaryW
ID: 10968041
Metaframe XP has the functionality to auto-create network printers for specific users / specific groups of users. Metaframe 1.8 does not. The users can log on and create printers from the network (connections to network printers only show up for the profile who created them - local printers show up for everyone on a machine), which may be the easiest way to do it provided there aren't too many thin client users.
0
 

Author Comment

by:mbarys
ID: 10968875
Thanks MaryW,

Here's my problem, everyone uses the Neo thin clients so there are no local printers on them. Everyone has group and system policies associated with them and the Settings|Printers option is removed so we are stuck in the water. That's why I'm trying to figure out what they did. The only thing I can think of is that when I user is created, they get access to the printers, the printers are created, then the policy goes in effect to remove Printer access. I think it's kind of silly to disable that feature. I might just add it back to everyone and be done with it. Any other ideas?

Thanks,
Matt
0
 
LVL 2

Accepted Solution

by:
MaryW earned 500 total points
ID: 10969546
Do you have a working user account that is no longer needed? Or one you can mess around with? I'd try renaming or deleting their profile from the Citrix server, logging on as them, then seeing if the printer is still there. If it isn't, there's your answer. Someone did it manually. If does appear, and you don't have any roaming profiles or policy settings to create it, then I don't have any better ideas. Sorry.
0
 
LVL 2

Expert Comment

by:VRAGHAVANS
ID: 10974568
Go to Server .
Start -->Run-->MMC
Add Snapins -->Group Policy
Select User Configuration -->Administrative Templates
Control Pannel --> Printers
Check is the options are set correct

-Venkat
0

Featured Post

Comprehensive Backup Solutions for Microsoft

Acronis protects the complete Microsoft technology stack: Windows Server, Windows PC, laptop and Surface data; Microsoft business applications; Microsoft Hyper-V; Azure VMs; Microsoft Windows Server 2016; Microsoft Exchange 2016 and SQL Server 2016.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

This is a guide to the following problem (not exclusive but here) on Windows: Users need our support and we supporters often use global administrative accounts to do this. Using these accounts safely is a real challenge. Any admin who takes se…
The term "Bad USB" is a buzz word that is usually used when talking about attacks on computer systems that involve USB devices. In this article, I will show what possibilities modern windows systems (win8.x and win10) offer to fight these attacks wi…
Although Jacob Bernoulli (1654-1705) has been credited as the creator of "Binomial Distribution Table", Gottfried Leibniz (1646-1716) did his dissertation on the subject in 1666; Leibniz you may recall is the co-inventor of "Calculus" and beat Isaac…
A short tutorial showing how to set up an email signature in Outlook on the Web (previously known as OWA). For free email signatures designs, visit https://www.mail-signatures.com/articles/signature-templates/?sts=6651 If you want to manage em…

809 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question