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Exchange 2003 Mailbox Management/Recipient Policies not working

Posted on 2004-04-30
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Last Modified: 2013-12-03
Hi,

In exchange 2003 standard server, I have a recipient policy to delete the contents of the deleted items folder with a setting of 1 day old and 1K in size.  However it is not working.  I start the mailbox manager process and get the emailed report that 0 mailboxes have been processed.  Also, I see the filter button on the first tab of recipient policies and cannot seem to modify the text in that box.  I want to select multiple users for this to apply to, not the entire company.  Can someone give me an idea as to why when I start the mailbox management process, it does not delete the items in user's deleted items folder.  Please help.  Thank you
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Question by:bigcactus4
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icky2000 earned 500 total points
ID: 10970756
First, the fact that you can't modify the filter on the first tab is a clue - is this the default recipient policy that you are editing? If yes, Exchange doesn't allow you to edit that one and you really shouldn't - leave that one as is. Instead, create another recipient policy that will sit directly above it and only add Mailbox Manager tabs to it - not Email Address tabs. Without Email Address tabs, this new recipient policy won't interfere with any email address generating that is being done by the lower priority default recipient policy. You will be able to modify the LDAP filter for the new recipient policy so that you can narrow its affect to the few users you care about. Configure the rest of it the same as you've described above. That should do the trick.

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