Solved

Outlook aditional pst file. Cant close!

Posted on 2004-04-30
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Last Modified: 2010-04-08
Hi, I have reinstalled XP, and Outlook 2002. I had a nightmare importing all my required e-mail, which I will need. I have sorted out everything that I need and put it into my default folder. My problem is I cannot close an additional personal folder. I get an error message that the required objects cannot be found. I have seen a previous post and the answer is to go to Tool/ Services and look for the additional folder. Unfortunately I haven got/cant find a "Services" in the tool menu. Can any one point me in the correct direction please?Mike
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Question by:trenarren
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Bartender_1 earned 50 total points
ID: 10963549
Hi trenarren,
"services" is used when you are in an exchange environment, if you're running Outlook on a stand alone computer, you should be looking for "accounts" instead of "services".

Hope this helps!

:o)

Bartender_1
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by:trenarren
ID: 10963764
Ahhh, sounds good. OK, Ive gone to "accounts" and gone to view or change the E-Mail accounts box. This leads me to my account delivery folder. This is my default folder, I can see the other folder by clicking on the "deliver to the following location". I can change this to the "other" folder, but i cant delete or close the "other" folder.
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by:Bartender_1
ID: 10964363
Have you tried this:

http://support.microsoft.com/default.aspx?scid=kb;en-us;278167

Hope this helps!

:o)

Bartender_1
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Author Comment

by:trenarren
ID: 10966662
Hi, I have been to the mail Icon in the control panel, but it is only showing my default account. I have now deleted that mail account and started a new profile. Looks like I am going to have to merge it all in again! Still, problem now solved.
Thanks for your time and patience!
Mike
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