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Outlook aditional pst file. Cant close!

Posted on 2004-04-30
Medium Priority
Last Modified: 2010-04-08
Hi, I have reinstalled XP, and Outlook 2002. I had a nightmare importing all my required e-mail, which I will need. I have sorted out everything that I need and put it into my default folder. My problem is I cannot close an additional personal folder. I get an error message that the required objects cannot be found. I have seen a previous post and the answer is to go to Tool/ Services and look for the additional folder. Unfortunately I haven got/cant find a "Services" in the tool menu. Can any one point me in the correct direction please?Mike
Question by:trenarren
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LVL 22

Accepted Solution

Christopher McKay earned 200 total points
ID: 10963549
Hi trenarren,
"services" is used when you are in an exchange environment, if you're running Outlook on a stand alone computer, you should be looking for "accounts" instead of "services".

Hope this helps!



Author Comment

ID: 10963764
Ahhh, sounds good. OK, Ive gone to "accounts" and gone to view or change the E-Mail accounts box. This leads me to my account delivery folder. This is my default folder, I can see the other folder by clicking on the "deliver to the following location". I can change this to the "other" folder, but i cant delete or close the "other" folder.
LVL 22

Expert Comment

by:Christopher McKay
ID: 10964363
Have you tried this:;en-us;278167

Hope this helps!



Author Comment

ID: 10966662
Hi, I have been to the mail Icon in the control panel, but it is only showing my default account. I have now deleted that mail account and started a new profile. Looks like I am going to have to merge it all in again! Still, problem now solved.
Thanks for your time and patience!

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