Solved

New printer found on every xp startup

Posted on 2004-05-01
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Last Modified: 2010-04-12
Hi,

I have been getting 2 "found new hardware" windows on windows starting both saying a new printer has been found. Similar to the problem found on the link below.

http://www.experts-exchange.com/Hardware/Printers/Q_20704226.html

I've asked HP for help, but that hasn't led to a solution. I've tried deleting the registry key

Hkey_Local_Machine\System\CurrentControlSet\\Enum\Lptenum

but my HP Deskjet 990Cxi is detected along with the two windows saying a new printer has been found, when I reboot.

My printer is working fine, it's just annoying having these windows appear every time for no reason. I am connecting through a parallel cable.

Thanks in advance for any help.
James
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Question by:JimmyTree
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Author Comment

by:JimmyTree
ID: 10969473
I have just found the answer to this problem in the HP printer section

http://www.experts-exchange.com/Hardware/Printers/HP_Printers/Q_20906125.html

This helps solve a very annoying problem I've had for a couple of months and have had no joy in finding a solution to elsewhere. Experts exchange seems to have the answer to everything ;-)

In case anyone was wondering what the solution is;

"GO INTO DEVICE MANAGER

GO TO VIEW

SELECT SHOW HIDDEN DEVICES

CLICK THE PLUS SIGN NEXT TO PRINTERS....

IS THEIR AN EXCLAMATION POINT ? if so select properties check and see what it says
TRY SELECTING DISABLE  from the properties of it OR SELECT UNINSTALL SEE IF THE PRINTER STILL WORKS... "

as quoted from the above post.
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Accepted Solution

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briancassin earned 50 total points
ID: 10969860
glad my solution could be of assitance I did not get out of work till about an hour ago otherwise I would have saved you all the searching :)
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Expert Comment

by:briancassin
ID: 10974797
Thank You. :)
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Author Comment

by:JimmyTree
ID: 10976231
:)
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