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having a major problem please help

Posted on 2004-05-01
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Last Modified: 2010-04-11
I seem to be getting disconnected from my AOL instant messenger and automattically signed back on every hour but im still connected to the internnet. i have no idea what to do to fix this please help me?
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Question by:rony66
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by:rony66
ID: 10967651
I seem to be getting disconnected from my AOL instant messenger and automattically signed back on every hour but im still connected to the internnet. i have no idea what to do to fix this please help me?
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sunray_2003 earned 25 total points
ID: 10967698
Check for spyware and virus inyour system

Spyware
---------

Use spybot ,ad-ware ,CWshredder and post the log from Hijackthis here

After installing them, First Update them and then run

Spyware/Adware removal tools:
------------------------------

What is spyware : http://www.spychecker.com/spyware.html

SpyBot-S&D : http://www.safer-networking.org/

Ad-aware : http://www.webattack.com/download/dladaware.shtml 

CWShredder: http://www.softpedia.com/public/cat/10/17/10-17-150.shtml

HijackThis : http://www.spychecker.com/program/hijackthis.html 

****************************
Virus :


http://housecall.trendmicro.com/ 

http://security.symantec.com/

http://www.pandasoftware.com/activescan/com/activescan_principal.htm

http://www.pcpitstop.com/antivirus/default.asp 

*****************************

Reinstall AOL instant messenger and check if that would solve the issue

temporarily disable firewall
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