Solved

PC shuts down when connected to internet...

Posted on 2004-05-01
6
1,227 Views
Last Modified: 2013-12-04
Dear Experts

since today, 5/1/04, my PC (Win 2K SP4 1st partition/ WinXP SP1 on 2nd partition) restarts automatically after a random period of time when connected to internet.
I always connect to internet with my Win2K system only! I DON'T HAVE Blaster Worm, the symantec Blaster scanner returns no infections, The Microsoft KB Patch is installed, my NaV is running with latest virus definition from 04/30/04.

The message coming up informs me that there are 60 seconds left until shutdown and that  system32\LSASS.EXE was exited unexpected with statss code 128. What is this???

thanx
0
Comment
Question by:MPKR
  • 5
6 Comments
 
LVL 11

Accepted Solution

by:
ghana earned 100 total points
ID: 10968173
Your computer was hit by a new self executing worm:
http://www3.ca.com/threatinfo/virusinfo/virus.aspx?ID=39012
http://vil.nai.com/vil/content/v_125007.htm
http://www.sophos.com/virusinfo/analyses/w32sassera.html
http://www.symantec.com/avcenter/venc/data/w32.sasser.worm.html
http://www.trendmicro.com/vinfo/virusencyclo/default5.asp?VName=WORM_SASSER.A

You need another patch to be protected against this worm. Go immediately to http://www.microsoft.com/technet/security/bulletin/ms04-011.mspx and download and install the corresponding patch on your computer.

Then you should check your computer and delete the files mentioned in the virus descriptions. Finally run a port scanner against your own machine to make sure that it isn't listening on TCP port 9996.
0
 
LVL 11

Expert Comment

by:ghana
ID: 10968206
I saw that McAfee has added Sasser.A into its removal tool Stinger. You can also use Trend Micro's Damage Cleanup Service (DSC) to remove the worm.

Stinger: http://vil.nai.com/vil/stinger
DSC: http://www.trendmicro.com/download/dcs.asp
0
 
LVL 11

Expert Comment

by:ghana
ID: 10968614
Glad I could help you. Thanks for your rating!
0
IT, Stop Being Called Into Every Meeting

Highfive is so simple that setting up every meeting room takes just minutes and every employee will be able to start or join a call from any room with ease. Never be called into a meeting just to get it started again. This is how video conferencing should work!

 
LVL 4

Author Comment

by:MPKR
ID: 10968642
I wonder why my Notton Av definitions downloadad a few minutes ago seems not to support this virus...

Thanks a lot !!!!
0
 
LVL 11

Expert Comment

by:ghana
ID: 10968684
According to
- http://securityresponse.symantec.com/avcenter/defs.added.html
- http://www.symantec.com/avcenter/venc/data/w32.sasser.worm.html
the current IntelligentUpdater and LiveUpdate definitions should be able to detect Sasser.A. But sometimes the guys who are responsible for the website are faster than the developers... It's also possible that the current definitions will support a new virus but not reliable. We should watch Symantec's definition releases in the next hours and update the definitions frequently.

It's also possible that your computer wasn't infected. To check this search for the file c:\Windows\avserve.exe. If this file is not present then your computer wasn't infected but only affected. The exploit didn't work but LSASS.EXE did crash.

To prevent similar problems in the future I would recommend to protect internet connected computers with all available MS-patches. MBSA 1.2 (Microsoft Baseline Security Analyzer) is a free application that is able to check your computer whether all necessary patches are installed or not. If not it will list all these patches. In addition there will be a link to the corresponding security bulletin where you can download the patch. Running MBSA once a week will make sure that your computer is up to date.

Link to MBSA: http://support.microsoft.com/?kbid=320454
0
 
LVL 11

Expert Comment

by:ghana
ID: 10970395
Hello again!

There's another explanation why NAV didn't detect the virus. There is a second variant (Sasser.B) in the wild that won't be detected with the previous definitions.

Sources:
http://www3.ca.com/threatinfo/virusinfo/virus.aspx?id=39021
http://vil.nai.com/vil/content/v_125008.htm
http://www.symantec.com/avcenter/venc/data/w32.sasser.b.worm.html
http://www.trendmicro.com/vinfo/virusencyclo/default5.asp?VName=WORM_SASSER.B

As you can see on http://securityresponse.symantec.com/avcenter/defs.added.html Sasser.B needs new definitions.
0

Featured Post

Highfive + Dolby Voice = No More Audio Complaints!

Poor audio quality is one of the top reasons people don’t use video conferencing. Get the crispest, clearest audio powered by Dolby Voice in every meeting. Highfive and Dolby Voice deliver the best video conferencing and audio experience for every meeting and every room.

Join & Write a Comment

Recently, a new law in my state forced us to get a top-to-bottom analysis of all of our contract client's networks. While we have documentation, it was spotty at best for some - and in any event it needed to be checked against reality. That was m…
As I write this article, I am finishing cleanup from the Qakbot virus variant found in the wild on April 18, 2011.  It was a messy beast that had varying levels of infection, speculated as being dependent on how long it resided on the infected syste…
Internet Business Fax to Email Made Easy - With eFax Corporate (http://www.enterprise.efax.com), you'll receive a dedicated online fax number, which is used the same way as a typical analog fax number. You'll receive secure faxes in your email, fr…
This tutorial demonstrates a quick way of adding group price to multiple Magento products.

708 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question

Need Help in Real-Time?

Connect with top rated Experts

12 Experts available now in Live!

Get 1:1 Help Now