Go Premium for a chance to win a PS4. Enter to Win

x
  • Status: Solved
  • Priority: Medium
  • Security: Public
  • Views: 6788
  • Last Modified:

deny read receipts to Exchange server/Outlook clients

Hello,

I am trying to eliminate sending read receipts to other users on the same or an external network without using third party software. Does anyone know if it's possible?
Thanks in advance.
0
Southpalm
Asked:
Southpalm
  • 4
  • 2
  • 2
  • +1
1 Solution
 
RanjeetRainCommented:
Disable it from the server. Many mail servers can be configured to disable processing read reciepts. It can also be done from the client end. From your question it is not claer as to whether you want to prevent your users sending read receipt requests or you want to prevent your users sending read recipts? In the later case, you may do it from the client end. You will have to educate your users to disable read reciept in their client. But this is bypassable. If a user enables the setting again, they wil be returning receipts.
0
 
SouthpalmAuthor Commented:
Sorry if I wasn't very clear. What I am actually trying to accomplish is to stop a client from sending a read receipt to another client (externally). For example: if I open your message and your client is setup to receive a receipt as soon as I open the message. I want to disallow a receipt to be sent to you.  
Hopefully this is a little bit clearer.
0
 
RanjeetRainCommented:
You have to disable sending the read reciept in your client. If you are using Outlook this is the procedure. I have taken it straight from Outlook help.




Respond to requests for read receipts
===================================
  On the Tools menu, click Options, and then click E-mail Options.
  Click Tracking Options.
  Do one of the following:
      To send a read receipt whenever one is requested, click Always send a response.
      To not allow read receipts whenever one is requested, click Never send a response.

Note   This feature works only on messages sent by using Internet e-mail.

Good luck!


~ Ranjeet Rain

0
Concerto's Cloud Advisory Services

Want to avoid the missteps to gaining all the benefits of the cloud? Learn more about the different assessment options from our Cloud Advisory team.

 
RanjeetRainCommented:
Select the second setting "Never send a response"!
0
 
SouthpalmAuthor Commented:
I saw that option before but it's grayed out.
0
 
RanjeetRainCommented:
You might not have administrative privilege. On a computer where you have full permission, there is no reason why that option would be grayed out. And that's the only genuine way to block it automatically.
0
 
jbuelingCommented:
Sounds like you're unsing an Exchange server.  This option is greyed out even when you're the local machine administrator because the Exchange server responds to requests for a read receipt, taking the control from the Outlook client away.  Not what I consider a good SOP, IMHO.  see this article for more information:
http://support.microsoft.com/?kbid=192929
0
 
jbuelingCommented:
old thread so I doubt anyone will read this, but there is a registry edit that will fix this problem in Exchange 5.5:
http://support.microsoft.com/default.aspx?scid=kb;EN-US;216162
0
 
marciotfCommented:
Even if you are using Outlook 2000 with Exchange 5.5 Server you can protect yourself from these damn read receipts using OSK http://www.dooblo.com/osk/index.asp
0

Featured Post

Independent Software Vendors: We Want Your Opinion

We value your feedback.

Take our survey and automatically be enter to win anyone of the following:
Yeti Cooler, Amazon eGift Card, and Movie eGift Card!

  • 4
  • 2
  • 2
  • +1
Tackle projects and never again get stuck behind a technical roadblock.
Join Now