I live in a community where I have become the local "expert" on PCs. I am hardly an expert but know enough to help folks in need. What started as a neighborly gesture has become something quite time consuming. Most of the problems are simple and if I could find a way to have the neighbor allow me to connect to their system, I could probably help them remotely. I do this entirely on a volunteer basis and no fees are charged.
I have an XP Home system with a Linksys BEFSR41 wired router. Most of my neighbors have a similar configuration although some are dialup and some have a Linksys wireless g router. We all use the same ISP. I've downloaded Real VNC and have read the documentation several times. However, not being a network techie, I am not sure that there is a simple way for me to install VNC and its associated settings and router settings so that I can connect to it. Is there a site that will take me through the setup process for both the client and the server? I have also read a bit about TIGHTVNC. Is this a preferred program? It also appears that the only way to make VNC work is to set each of the systems up with a static IP address. This is against the recommendations of the ISP. If I do this, will I affect the connection to the ISP? If in your work with VNC, you honestly think that I might be getting in over my head, are there other freeware offerings available? I also have some concern for opening my system and others to the potential of being hijacked. However, I am assuming that once the VNC session is completed, the open router ports will not allow anyone in but I am not clear on this point. your help as always is appreciated.
My apologies for asking some elementary questions but I really would like to find a simple solution that will save me some time.