needhlpplz
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Outlook 2002 (officeXP) is opening attachments extremely slow!
I have a W2K Pro PC with Outlook 2002 that is opening attachments extremely slow. ( 30 - 60 secs) I have installed Office SP3, the Alternate User Update, run virus scan. I have also selected open file and unchecked "always ask when opening attachment" I believe that is the statement or close too it. I have also tried to uninstall NAV and try to open attachments and it still was very slow. I can forward an e-mail with attachments to another account and open these attachments just fine. The size of these files doesn't seem to matter. I have try to open 260k excel sheets or just a 20k word doc and both seem to open slowly. I do believe the smaller files open up somewhat quicker but I can open them very quickly on other pc's. Any help would be appreciated. Also, outlook is connecting to a exchange 5.5 running on nt 4 server.
ASKER
Thanks for the info, I have tried disabling messenger in outlook and I did run disk cleanup and removed temporary internet files. Any other suggestions?
ASKER
After further investigation I found that it was all office documents opening slowly and that the user HD was shared and several people where accessing documents on his laptop. Removed sharing and everything is working fine. Anyone know how I can end out this question?
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c:\documents and settings\<your user>\local settings
You can also run a disk cleanup (start, programs, accessories, system tools, disk cleanup), but I think doing it manually does a better job.
If that doesn't help, then I'd bet messenger has something to do with it. Try disabling messenger within Outlook, it's in tools, options... dang, I don't remember which tab. I think it's in the Other tab.
Good luck!
Mark