troubleshooting Question

Norton Internet Security in Windows 98, will not open

Avatar of smashmouthftball
smashmouthftball asked on
Windows OS
5 Comments1 Solution541 ViewsLast Modified:
Hey guys, I got a tricky one for ya...

I installed NIS 2004 onto a Windows 98 Machine (Compaq Presario 7588 to be exact), and when the OS starts, the tray icons appear for norton AV and firewall like usual, but I cannot open the programs to edit my settings...can anyone tell me of there is a patch or update I need to download and install, or if I just messed something up.  I reinstalled the software twice, with the same problems each time.  If anyone is knoledgable with this, experienced this (and fixed it before) or works for Symantec and can help me, I would greatly appreciate it.  And, I am in an ultra hurry (as this is for a cusotmer), so the first one with a working solution wins BIG POINTS!  Thanks for your help in advance, and good luck!
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