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lexmark Z601 not printing from black cartridge

Posted on 2004-07-30
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Last Modified: 2012-06-27
hi,

ive recently replaced my black catridge for my Z601, however it now refuses to print from the balck cartridge, although it accepts the new catridge and show the correct ink level. the catridge is in the appropriate slot and ive installled the latest drivers. ive tried three different cartridges both #16 and #17 and all are failing. it still prints in colour.

ive had the printer for less than a year and it has only been used occasionally.

my OS is xp home sp1 and the printer is connected via USB.

can anyone offer any suggestions?

cheers.
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Question by:grubmaker
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SheharyaarSaahil earned 500 total points
ID: 11683586
Hook this printer to another system and install it there..... if it works there then the problem is ur system and if it doesn't work there also then the printer is damaged !!!!

in first case follow these insturctions to completely remove the drivers and then reinstall them >> http://members.shaw.ca/bsanders/CleanPrinterDrivers.htm
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by:grubmaker
ID: 11714364
yeh looks likes it stuffed

cheers though
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by:SheharyaarSaahil
ID: 11717936
ohhhhh =|
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