ive recently replaced my black catridge for my Z601, however it now refuses to print from the balck cartridge, although it accepts the new catridge and show the correct ink level. the catridge is in the appropriate slot and ive installled the latest drivers. ive tried three different cartridges both #16 and #17 and all are failing. it still prints in colour.
ive had the printer for less than a year and it has only been used occasionally.
my OS is xp home sp1 and the printer is connected via USB.
can anyone offer any suggestions?