Solved

XP client unable to connect to exchange 2000 mailbox

Posted on 2004-07-30
6
266 Views
Last Modified: 2010-04-08
Hi

I have a user who has just been upgraded to XP.  All of a sudden they can't connect to their mailbox on exchange 2000.  Outlook says they don't have permissions.

I've disabled the NT password authentication, but this will prompt the user for a password everytime they log on.
OWA works fine.
I've logged on as the user from my machine (windows 2000) and can read emails fine.

The temporary resolution has been to give everyone full access to the mailbox (active directory - exchange advanced - mailbox rights).  While I was there I checked that the 'self' user had full rights - they do.

I'm stumped and I know my solution isn't secure or correct.
0
Comment
Question by:Mad_Lenny
  • 3
  • 3
6 Comments
 
LVL 13

Accepted Solution

by:
mark-wa earned 500 total points
ID: 11681933
Hello Mad Lenny,

I have seen similar issues to this before that the only thing I've seen work was to backup the data, delete and recreate the user and mailbox.  To backup the data, an easy way is to login using his login on another machine where it will work.  Then go into his mailbox and change the mail delivery to a .pst file.  This will download everything that was in the exchange mailbox to the .pst.  Then, once you have recreated the account and mailbox, you can login on his machine and import everything back into the mailbox.  Hope that helps.

Mark
0
 

Author Comment

by:Mad_Lenny
ID: 11684652
Thanks Mark, will probably try this on monday.  Was also having file permission problems with this user as well so I guess something got corrupt along the way.
0
 

Author Comment

by:Mad_Lenny
ID: 11693850
Tried this briefly.  I created a new personal folder for the user, then changed the mail delivery to the folder rather than the exchange mailbox.  This just moved the 10 or so emails in the inbox into the new folder - what I would need is every email exported into a pst.  Do I just use import/export and take the whole lot?
0
Control application downtime with dependency maps

Visualize the interdependencies between application components better with Applications Manager's automated application discovery and dependency mapping feature. Resolve performance issues faster by quickly isolating problematic components.

 
LVL 13

Expert Comment

by:mark-wa
ID: 11699191
Hi Mad Lenny,

Yes, you could export the data from the mailbox and import it into the .pst file you created.  Hope that helps.

Mark
0
 

Author Comment

by:Mad_Lenny
ID: 11715436
Yes, that worked fine.  Thanks Mark.
0
 
LVL 13

Expert Comment

by:mark-wa
ID: 11716579
Hi Mad Lenny,

Glad you got things working.  Hopefully they'll keep working for you.  Take care.

Mark
0

Featured Post

Is Your Active Directory as Secure as You Think?

More than 75% of all records are compromised because of the loss or theft of a privileged credential. Experts have been exploring Active Directory infrastructure to identify key threats and establish best practices for keeping data safe. Attend this month’s webinar to learn more.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Suggested Solutions

If you don't know how to downgrade, my instructions below should be helpful.
MS Outlook is a world-class email client application that is mainly used for e-communication globally.  In this article, we will discuss the basic idea about MS Outlook, its advanced features, and types of MS Outlook File formats.
To add imagery to an HTML email signature, you have two options available to you. You can either add a logo/image by embedding it directly into the signature or hosting it externally and linking to it. The vast majority of email clients display l…
CodeTwo Sync for iCloud (http://www.codetwo.com/sync-for-icloud?sts=6554) automatically synchronizes your Outlook 2016, 2013, 2010 or 2007 folders with iCloud folders available via iCloud Control Panel. This lets you automatically sync them with…

911 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question

Need Help in Real-Time?

Connect with top rated Experts

27 Experts available now in Live!

Get 1:1 Help Now