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Cisco Aironet 350 connects to AP but not to internet?

Posted on 2004-07-31
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Last Modified: 2010-04-11
Hello,

I am very new to wireless networking so please be easy on me. I have a Cisco Aironet 350 series wireless card in my laptop (Windows 2000). The Cisco Utilities is able to find the access point and connect to it (it says something like "Your 350 series is associated with MAC address XX:XX:XX:XX:etc").

However when I open up Internet Explorer it can't connect to say yahoo.com or anywhere.

I realize this info is sparse and can give more info if necessary.

Thanks!
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Question by:w3x
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by:grblades
ID: 11685238
Hi w3x,
From the machine can you open a DOS prompt and type "ipconfig /all" and post the output here.
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Author Comment

by:w3x
ID: 11685270
DESCRIPTION: CISCO 350 SERIES
PHYSICAL ADDRESS:
DHCP ENABLED.. YES
AUTOCONFIGURATION ENABLED.. YES
IP ADDRESS: 192.168.0.6
SUBNET MASK: 255.255.255.0
DEFAULT GATEWAY: 192.168.0.1
DHCP SERVER: 192.168.0.1

There are 2 DNS Servers and 1 primary WINS Server.. they are all different IP addresses with identical class C IPs.
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Author Comment

by:w3x
ID: 11685275
Note that above was for "Ethernet adapter local area connection 3" which is my wireless card.
Also above that is WINDOWS 2000 IP CONFIGURATION

Node type is hybrid, IP routing not enabled, WINS proxy not enabled.
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Expert Comment

by:grblades
ID: 11685279
192.168.0.1 is the IP address of your internet router?
Are the DNS server IP address(s) correct?
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Author Comment

by:w3x
ID: 11685382
As it turns out they're not, the DNS servers coming up are the ones used to log on at work (I usually use this laptop for work with LEAP authentication). I'm trying to "Make a New Connection" inn "network and dial-up connections" in Windows 2000 but once I click on "Finish" no new connection appears (I choose "Dial-up to the internet">"I want to connect through LAN").
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Author Comment

by:w3x
ID: 11685402
What I mean by the above is I want to keep my "Local Area Connection 3" settings with the work DNS Servers and such and create a new one for home use, if that is possible.
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Expert Comment

by:crazynoodle
ID: 11685600
You wouldn't happen to have your Internet Explorer configured to use a Proxy Server?  

Tools>>Internet Options>>Connections>>Lan Settings   -  If this is checked off this could definately be causing an issue

Just a stab at it..

Good Luck
~CN~
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Expert Comment

by:grblades
ID: 11685738
Your work DNS servers should be allocated to your machine via DHCP either when you connect directly to their network or connect over VPN.
If you have them permantly configured manually you will have problems resolving names and therefore connecting to the internet.
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Author Comment

by:w3x
ID: 11686442
crazynoodle, tried to ping google.com and its corresponding IP address without luck. But there was a proxy server in IE which I removed so thanks.

grblades, what do you mean by "permanently configured"? I've gone into the TCP/IP settings of the network card and deleted all DNS servers and everything (now it's config'd to get DNS and IP address from server). Now when I do ipconfig /all, I get the right DNS servers listed but still no luck getting online.
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Expert Comment

by:grblades
ID: 11687004
Can you ping 192.168.0.1?
How do you connect to the Internet? Do you have a cable modem or router etc...?
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Expert Comment

by:rader19
ID: 11693027
OK I have a couple questions for you.

1) On the Aironet Access point is the gateway correct?
2) Also from the Aironet can you ping your wireless card?
3) From the Aironet access point can you ping google.com 216.239.39.99?
4) Are you using LEAP or WEP?
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Author Comment

by:w3x
ID: 11993366
As it turns out, the signal quality was poor because I was too far from the AP.
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