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kurtiebird

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Upgrade to Windows XP Pro killed my home network

Hello all,

Just wanted to preface this by saying I've never felt so frustrated or inadequate as a computer professional as when it comes to networking issues.

Yesterday, I got a router to replace my switch, and for a few shining hours, I actually had a bonafide home network, complete with file and print sharing.

Until I decided to upgrade our new PC from XP Home to XP Pro.

Some years ago, I had purchased a copy of Win XP Pro to upgrade an old PC, which we're now selling. This copy of Pro is one of the early versions, I bought it when it first came out.

Well, I guess my version of XP Home had newer system files or something, because when I first got it installed, several things stopped working, including the mouse and printer.

I got most everything fixed by deleting devices and letting the OS re-discover them. I even did this with the network adapter, even though my internet connection is working fine.

Anyway, I've checked all the standard stuff I can think of - worgroup name is same on both systems, I've disabled the Windows based firewall, checked TCP/IP settings.

From my other PC, I can see both PCs on the workgroup, but I cannot connect to the problem PC, nor can the problem PC see the workgroup or any shared files.

Can somebody please help me before I go bezerk?

Thanks,
Kurt
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sirbounty
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Can you ping from a DOS prompt?
Suggestions/steps for setting up your XP network can be found here: http:Q_21014637.html#11268699
Troubleshooting steps are listed here: http:Q_21014637.html#11268884
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crazynoodle

I would also be curious if you can connect from the 'problem PC' to the working machine using the ip address from

'Start' - 'Run'  then enter \\x.x.x.x    (x.x.x.x - being the ip address of the working machine)

~CN~
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Les Moore
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Greetings kurtiebird,

You say this is an older version of XP pro...  Have you installed service pack 1 yet?  If not, I suggest you do that first, as it may solve your problems.  Just hop over to windows update and check it out: http://v4.windowsupdate.microsoft.com/en/default.asp

If that doesnt work, I suggest working through lrmoore's long, but good, list of suggestions.

-Yohan
how is your Network settings setup?,  Please describe what the Network information shows.  Do you have any bridged connections?

I could suggest that maybe going as far as making sure that the wires are not crossed in the wrong way may even fix the issue


ShauTayl
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ASKER

Wow - thanks everyone for the responses. I'll work my way through from top to bottom, this might take awhile.
I found the following things from lmmoore's response, which fixed the problem:

1) Turned off ICF on the new PC (thought I had done that before, but it was on).
2) Uninstalled ZoneAlarm. I had taken it out of my startup group, but I forgot about the TrueVector service.
3) Enabled NETBIOS over TCPIP.

Network is working like a charm. Thanks a million, lmmoore!
You are most welcome!
Glad you're up and running!
Er, sorry about that... l-R-moore. hehe.
It's actually L-R-Moore, the font the site uses makes it look like an I.
I "R" more - hehe.. I like that.