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DELL GX240 not starting NORMAL but works fine in SAFE mode

Posted on 2004-07-31
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Last Modified: 2008-02-07
Moved my disk from a DELL Dimension 4100 to my DELL GX240 and tried to keep everything intact by just starting up.  After start it stops and beeps at a black screen and says "plug & play configuration error....strike F1 to continue or F2 for setup".  After F1 it gets to the WINDOWS XP PRO logo screen with the bar on bottom moving from left to right but never goes anywhere else.  If I start up again and go to the safe mode it starts just like it should in the safe mode and works fine....all network and hardware seems properly installed....no problems in device manager....gets online and all applications seem to be fine.  BIOS is VER A05 and the machine has 512 megs of ram,2.4 gig P4, 120 gig HITACHI HDD, RADEON 7200 PCI nothing exotic or special.  ANY IDEAS?
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Question by:harleys
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13 Comments
 
LVL 11

Expert Comment

by:acseven
ID: 11686337
Hi,

You could try reverting your bios to default settings. Also u should consider discussing your issue with dell support.
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LVL 69

Expert Comment

by:Callandor
ID: 11686477
Changing a motherboard by moving a hard drive usually requires a repair install.  See http://www.dougknox.com/xp/tips/xp_repair_install.htm 
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Expert Comment

by:acseven
ID: 11686516
callandor, aren't the messages from the bios? like even before winxp even boots up? if so, the repair wouldn't help, right?
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Author Comment

by:harleys
ID: 11686563
Correct...all messages are before the LOGO SCREEN....ran repair anyway but no luck.....been through the BIOS several times and found nothing out of normal.....DELL is no help......
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LVL 69

Expert Comment

by:Callandor
ID: 11686571
I wasn't sure, because you did say you saw the logo screen, but it didn't go anywhere.  Since you have verified that the repair install didn't do anything, the problem is elsewhere.  The fact that everything seems to work in safe mode is strange.  The message about "plug & play configuration error....strike F1 to continue or F2 for setup" may be an indication of a CMOS battery getting weak, or needing to be cleared of spurious values.  Have you tried resetting the CMOS?
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Author Comment

by:harleys
ID: 11686853
Can't seem to find where to clear it unless you just remove the battery and wait for a while.....do you know the correct procedure?  I'll try anything at this point.  Just for info I tried a fresh drive and installed WINDOWS XP PRO from scratch but it still had the same PRESS F1 to continue.....it DID keep going after that though and boot all the way into WINDOWS without locking up at the logo screen.
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LVL 11

Expert Comment

by:acseven
ID: 11687501
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LVL 69

Expert Comment

by:Callandor
ID: 11689598
If you don't have a manual handy, just remove the CMOS battery for 1/2 hour.  That installation on a fresh drive is interesting in that it behaved differently at the logo.
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Author Comment

by:harleys
ID: 11690779
Found the answer FINALLY.....removed my ATI ALL IN WONDER RADEON 9200 and replaced it with an AGP 64 meg plain video card from another machine.....boots right up and runs fine.....it was the problem all along....am now in the process of removing ALL ATI related software and trying a re-install.....if it causes any more problems it is off to EBAY with this thing and time for a new video/TV tuner card from someone else.....should have thought of this before as I have ALWAYS had problems with ATI and the software they supply with thier cards...thanks for all the help.....how should I end this question properly?
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LVL 69

Expert Comment

by:Callandor
ID: 11693556
Since you solved this yourself, post a note in Community Support with a link to this question, to get a refund.
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LVL 13

Expert Comment

by:compfixer101
ID: 14096985
No comment has been added to this question in more than 21 days, so it is now classified as abandoned..
I will leave the following recommendation for this question in the Cleanup topic area:
PAQ/ refund

Any objections should be posted here in the next 4 days. After that time, the question will be closed.

Compfixer101
EE Cleanup Volunteer
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Accepted Solution

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modulo earned 0 total points
ID: 14114380
PAQed with points refunded (500)

modulo
Community Support Moderator
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