Solved

Norton IS2004 product key issue

Posted on 2004-08-01
11
6,799 Views
Last Modified: 2013-11-16
I have PAID for NIS2004 and needed to redownload it so I went to the digital river website and did just that. I installed it and then at the end it said activation failed you have exceeded the number of maximum downloads. Then whenever I start it it asks if I want to continue the 15 day trial or enter key or pay for a new one. I have an activation key # but it is asking for a product key. Where do I find my product key in the registry or where in the program? I cannot call symantec since they are not open on the weekend to resolve this issue. Help me please.
0
Comment
Question by:bfeldman13
  • 6
  • 5
11 Comments
 

Expert Comment

by:kkrazyykkidd
Comment Utility
Well for now I would keep the trial. Then call symantec and the people where you bought it from.

Hope this helps,
kkrazyykkidd
0
 

Expert Comment

by:kkrazyykkidd
Comment Utility
whats the website to digital river? let me see if I can find anything
0
 

Author Comment

by:bfeldman13
Comment Utility
0
 

Author Comment

by:bfeldman13
Comment Utility
It was bought from symantec's web site, they use digital river for people to redownload there software from the net
0
 

Author Comment

by:bfeldman13
Comment Utility
I just don't know where the product key is located, they just give you the activation key
0
How to run any project with ease

Manage projects of all sizes how you want. Great for personal to-do lists, project milestones, team priorities and launch plans.
- Combine task lists, docs, spreadsheets, and chat in one
- View and edit from mobile/offline
- Cut down on emails

 

Expert Comment

by:kkrazyykkidd
Comment Utility
hmmm... let me see
0
 

Expert Comment

by:kkrazyykkidd
Comment Utility
NIS 2004 or NIS 2004 pro?
0
 

Author Comment

by:bfeldman13
Comment Utility
NIS2004
0
 

Expert Comment

by:kkrazyykkidd
Comment Utility
Ok go here and fill out the info first.

https://www-secure.symantec.com/techsupp/nis/nis_2004_info_register.html

Is it registered?
0
 

Author Comment

by:bfeldman13
Comment Utility
it lets me register within NIS, but it still asks for a product key. I guess I will have to wait until the morning to contact them
0
 

Accepted Solution

by:
kkrazyykkidd earned 150 total points
Comment Utility
I guess so. This is one of the reasons I buy the physical CD and box.

Sorry I couldnt help you more,
kkrazyykkidd
0

Featured Post

Top 6 Sources for Identifying Threat Actor TTPs

Understanding your enemy is essential. These six sources will help you identify the most popular threat actor tactics, techniques, and procedures (TTPs).

Join & Write a Comment

Phishing is at the top of most security top 10 efforts you should be pursuing in 2016 and beyond. If you don't have phishing incorporated into your Security Awareness Program yet, now is the time. Phishers, and the scams they use, are only going to …
Ransomware continues to be a growing problem for both personal and business users alike and Antivirus companies are still struggling to find a reliable way to protect you from this dangerous threat.
Sending a Secure fax is easy with eFax Corporate (http://www.enterprise.efax.com). First, Just open a new email message.  In the To field, type your recipient's fax number @efaxsend.com. You can even send a secure international fax — just include t…
This demo shows you how to set up the containerized NetScaler CPX with NetScaler Management and Analytics System in a non-routable Mesos/Marathon environment for use with Micro-Services applications.

772 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question

Need Help in Real-Time?

Connect with top rated Experts

10 Experts available now in Live!

Get 1:1 Help Now