Go Premium for a chance to win a PS4. Enter to Win

x
?
Solved

Norton IS2004 product key issue

Posted on 2004-08-01
11
Medium Priority
?
6,808 Views
Last Modified: 2013-11-16
I have PAID for NIS2004 and needed to redownload it so I went to the digital river website and did just that. I installed it and then at the end it said activation failed you have exceeded the number of maximum downloads. Then whenever I start it it asks if I want to continue the 15 day trial or enter key or pay for a new one. I have an activation key # but it is asking for a product key. Where do I find my product key in the registry or where in the program? I cannot call symantec since they are not open on the weekend to resolve this issue. Help me please.
0
Comment
Question by:bfeldman13
  • 6
  • 5
11 Comments
 

Expert Comment

by:kkrazyykkidd
ID: 11688149
Well for now I would keep the trial. Then call symantec and the people where you bought it from.

Hope this helps,
kkrazyykkidd
0
 

Expert Comment

by:kkrazyykkidd
ID: 11688155
whats the website to digital river? let me see if I can find anything
0
Ready for your healthcare security check-up?

In the past few years, healthcare organizations have become a prime target for advanced attacks. Does your organization have what it needs to defend itself? Schedule your healthcare security check-up today and download our free Healthcare Security Resource Kit today!

 

Author Comment

by:bfeldman13
ID: 11688198
It was bought from symantec's web site, they use digital river for people to redownload there software from the net
0
 

Author Comment

by:bfeldman13
ID: 11688204
I just don't know where the product key is located, they just give you the activation key
0
 

Expert Comment

by:kkrazyykkidd
ID: 11688283
hmmm... let me see
0
 

Expert Comment

by:kkrazyykkidd
ID: 11688340
NIS 2004 or NIS 2004 pro?
0
 

Author Comment

by:bfeldman13
ID: 11688356
NIS2004
0
 

Expert Comment

by:kkrazyykkidd
ID: 11688401
Ok go here and fill out the info first.

https://www-secure.symantec.com/techsupp/nis/nis_2004_info_register.html

Is it registered?
0
 

Author Comment

by:bfeldman13
ID: 11688474
it lets me register within NIS, but it still asks for a product key. I guess I will have to wait until the morning to contact them
0
 

Accepted Solution

by:
kkrazyykkidd earned 300 total points
ID: 11688496
I guess so. This is one of the reasons I buy the physical CD and box.

Sorry I couldnt help you more,
kkrazyykkidd
0

Featured Post

How to Use the Help Bell

Need to boost the visibility of your question for solutions? Use the Experts Exchange Help Bell to confirm priority levels and contact subject-matter experts for question attention.  Check out this how-to article for more information.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Ransomware - Defeated! Client opened the wrong email and was attacked by Ransomware. I was able to use file recovery utilities to find shadow copies of the encrypted files and make a complete recovery.
It’s a season to be thankful, and we’re thankful for users like you who engage on site, solve technology problems, and network with others in the industry. What tech are we most thankful for? Keep reading.
The Email Laundry PDF encryption service allows companies to send confidential encrypted  emails to anybody. The PDF document can also contain attachments that are embedded in the encrypted PDF. The password is randomly generated by The Email Laundr…
Sometimes it takes a new vantage point, apart from our everyday security practices, to truly see our Active Directory (AD) vulnerabilities. We get used to implementing the same techniques and checking the same areas for a breach. This pattern can re…

879 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question