Norton IS2004 product key issue

I have PAID for NIS2004 and needed to redownload it so I went to the digital river website and did just that. I installed it and then at the end it said activation failed you have exceeded the number of maximum downloads. Then whenever I start it it asks if I want to continue the 15 day trial or enter key or pay for a new one. I have an activation key # but it is asking for a product key. Where do I find my product key in the registry or where in the program? I cannot call symantec since they are not open on the weekend to resolve this issue. Help me please.
bfeldman13Asked:
Who is Participating?
 
kkrazyykkiddConnect With a Mentor Commented:
I guess so. This is one of the reasons I buy the physical CD and box.

Sorry I couldnt help you more,
kkrazyykkidd
0
 
kkrazyykkiddCommented:
Well for now I would keep the trial. Then call symantec and the people where you bought it from.

Hope this helps,
kkrazyykkidd
0
 
kkrazyykkiddCommented:
whats the website to digital river? let me see if I can find anything
0
Worried about phishing attacks?

90% of attacks start with a phish. It’s critical that IT admins and MSSPs have the right security in place to protect their end users from these phishing attacks. Check out our latest feature brief for tips and tricks to keep your employees off a hackers line!

 
bfeldman13Author Commented:
0
 
bfeldman13Author Commented:
It was bought from symantec's web site, they use digital river for people to redownload there software from the net
0
 
bfeldman13Author Commented:
I just don't know where the product key is located, they just give you the activation key
0
 
kkrazyykkiddCommented:
hmmm... let me see
0
 
kkrazyykkiddCommented:
NIS 2004 or NIS 2004 pro?
0
 
bfeldman13Author Commented:
NIS2004
0
 
kkrazyykkiddCommented:
Ok go here and fill out the info first.

https://www-secure.symantec.com/techsupp/nis/nis_2004_info_register.html

Is it registered?
0
 
bfeldman13Author Commented:
it lets me register within NIS, but it still asks for a product key. I guess I will have to wait until the morning to contact them
0
Question has a verified solution.

Are you are experiencing a similar issue? Get a personalized answer when you ask a related question.

Have a better answer? Share it in a comment.

All Courses

From novice to tech pro — start learning today.