bfeldman13
asked on
Norton IS2004 product key issue
I have PAID for NIS2004 and needed to redownload it so I went to the digital river website and did just that. I installed it and then at the end it said activation failed you have exceeded the number of maximum downloads. Then whenever I start it it asks if I want to continue the 15 day trial or enter key or pay for a new one. I have an activation key # but it is asking for a product key. Where do I find my product key in the registry or where in the program? I cannot call symantec since they are not open on the weekend to resolve this issue. Help me please.
whats the website to digital river? let me see if I can find anything
ASKER
ASKER
It was bought from symantec's web site, they use digital river for people to redownload there software from the net
ASKER
I just don't know where the product key is located, they just give you the activation key
hmmm... let me see
NIS 2004 or NIS 2004 pro?
ASKER
NIS2004
Ok go here and fill out the info first.
https://www-secure.symantec.com/techsupp/nis/nis_2004_info_register.html
Is it registered?
https://www-secure.symantec.com/techsupp/nis/nis_2004_info_register.html
Is it registered?
ASKER
it lets me register within NIS, but it still asks for a product key. I guess I will have to wait until the morning to contact them
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Hope this helps,
kkrazyykkidd