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Unable to get Veritas netbackup data center to work with private network

Posted on 2004-08-01
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Last Modified: 2013-12-01
Hello,

all machines are windows2k server
Ok recently I purchased a gigabit switch to increase the speed of my backups, and installed an extra nic on all my file servers (run all the backups on a private network).  Well the install went great and I created new backup policies on the backup server for the clients pointing to the 192.168.0.* ip   Was very pleasantly surprised to see a speed increase of about 60%.

Im using
192.168.0.1 -backup server
192.168.0.2 -fileserver1
192.168.0.3 -fileserver2
ect. for 8 more servers


Problem arose when i attempted to do a recovery.  Seems (guessing) the client is sending the recovery request through the #1 corp. lan nic instead of through the #2 gigabit nic.  This results in an error message of "client is not validated to use the server" stopping me from restoring any files

found this on the Veritas website and thought it was the solution to my issue...ive attempted just about every different configuration possibility I could think of with no luck.  Has anyone set this up successfully?  What am i doing wrong or am i interpreting this document wrong?  When it refers to the name of the "backup network interface" is the just the name of the nic id like to use?  And do i just rename it to what id prefer?  (which is what i tried)  Open to any suggestions...



Configuring VERITAS NetBackup (tm) in a multiple network card environment and forcing backups over a backup/private network
--------------------------------------------------------------------------------
Details:
At the client end:

1. Open the NetBackup client GUI and click Actions | Configure and select the General tab. In the Client Name field, enter the computer name. This should not be the name of the backup network interface. If it is, restores may not work.

Click Actions | Specify NetBackup Machines and in the Servers tab in this GUI, make sure both, the computer name of the master and media servers, and the backup network interface card (NIC) name of the master and media servers are listed.

Examples:
Master server and primary NIC = backupserver
Secondary NIC = backupserver-bk

List both of these hostnames in Specify NetBackup Machines.

2. Open regedit on the client and navigate to HKEY_LOCAL_MACHINE\SOFTWARE\Veritas\Netbackup\CurrentVersion\Config. For the REQUIRED_INTERFACE string variable, enter the name of the backup network NIC.

4.  Stop and start the NetBackup services.

At the master server end:
In any classes used to back up clients with multiple network interface cards, the computer name should be listed in the client list.

ANY SUGGESTIONS APPRECIATED -



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Question by:BayAreaWheeler
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by:BayAreaWheeler
ID: 11699448
ok got it to work in a round about way.  edited the host file to force <server name> to private network ip then used the host name instead of the ip in the Veritas The software is now allowing me to initiate a restore. I used the full name xxx.xxx.xxx in the host file to allow me to continue to access these servers on the main network using the short version xxx

seems to work although I dont believe this to be the best solution..gotta get this data backed up then can tinker  =o)

thxs
kj


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