Link to home
Start Free TrialLog in
Avatar of yasminmy
yasminmy

asked on

prorat/trojan virus

I got the message 'windows\system32\fservice.exe file missing' everytime I turn on the PC. Also my Norton Anti Virus do NOT run automatically as usual, I have to enable it manually everytime......others are still intact. I am using Window XP home edition.

Is it a trojan virus that I am facing?? I read other people facing similar problem and I go through their solutions but I don't understand a THING!

PLEASE HELP ME!!!!!! :(

I am no computer expert so please explain in lay-man  terms, step by step..........

REGARDS.
Avatar of sunray_2003
sunray_2003
Flag of United States of America image

Run stinger from here
http://vil.nai.com/vil/stinger/

and check virus using these online scanners.

http://housecall.trendmicro.com/ 

http://security.symantec.com/

File missing may be some left over application trying to get it some deleted file . Norton not starting automatically most of the time is because the virus has knocked Norton down
or virus still there preventing norton from starting everytime at startup or you have not set that option of automatically starting at bootup
Post back

SR
ASKER CERTIFIED SOLUTION
Avatar of sunray_2003
sunray_2003
Flag of United States of America image

Link to home
membership
This solution is only available to members.
To access this solution, you must be a member of Experts Exchange.
Start Free Trial