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Outlook Express & "Work Offline" problem

Posted on 2004-08-01
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Last Modified: 2010-04-08
Every time I start up OE6 (OS is XP Home) and connect to my Tesco.net a/c it logs in and authenticates etc. but then puts a tick against "Work Offline" in FILE / WORK OFFLINE in the OE menu plus the same against WORK OFFLINE when you right click the Red Tesco "T" in the status bar. It then appears to disconnect but the connection is still active but doesn't allow to send/receive unless you remove the ticks and click SEND/RECEIVE again. It also does the same "Work Offline" thing in IE.
Tesco support referred me to a known Win98 registry DWORD setting for IE (was OK when checked in the XP registry) but other than that, they offered no more help.
Has anyone seen this problem and resolved it please?
(This is my first visit here so my apologies if I make errors.) TIA. Steve B.


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Question by:Stib2000
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sunray_2003 earned 500 total points
ID: 11691420
How about this ?

Open Internet explorer
go to tools --> Internet options --> connections and choose "Never dial a connection"
Press Apply and then OK

Now connect to internet first
Then open Outlook express and press" Send and Receive"
Check now if Work offline gets ticked

SR
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Author Comment

by:Stib2000
ID: 11742009
Hi Sunray,
Thanks for the comment and apologies for the delay.  It's my sister's PC so I'll try your solutuion when I visit her again next Mon/Tues and report back, if that's OK.
Regards
Steve B.
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