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email suddenly not working

Posted on 2004-08-02
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Last Modified: 2010-04-08
I have recently set up a pop 3 account with Business Serve which has been working fine until now.  Although I can receive mail I can't seem to send.  I run Outlook 2002 and my ISP is (sadly) AOL. When I now try to send email I get the following odd undeliverable message '553 smtp-a.bsve.net: no relaying from your IP except with AdvancedAccessPack (#5.7.1)'.  Can anyone suggest a fix?
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Question by:11Edward23
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Expert Comment

by:sunray_2003
ID: 11692993
Hi 11Edward23,

Not sure if this can help

SMTP Relay Blocking Error Message When You Send Messages
http://support.microsoft.com/default.aspx?scid=http://support.microsoft.com:80/support/kb/articles/Q290/8/42.ASP&NoWebContent=1

Post back

Have you contacted AOL regarding any blocking from them ?

Have you got the latest updates for your outlook and business server ?

Hope you are using the latest AOL version ?


SR..
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by:11Edward23
ID: 11693063
I think this may be due to AOL blocking port 25 - article helped thanks.
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sunray_2003 earned 500 total points
ID: 11693186
Please confirm from AOL regarding the same. that way we can know for sure if that is the issue

SR
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Author Comment

by:11Edward23
ID: 11713272
now seems to be working again?! Though I have changed the port number to 26 and am using another service provider for the outgoing mail server.
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Expert Comment

by:sunray_2003
ID: 11713814
Thanks for the feedback

SR
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