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GETTING ERROR WHEN LAUNCHING OUTLOOK

Posted on 2004-08-02
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Last Modified: 2011-09-20
Hello,

  Everytime I try and launch Outlook from my desktop I get this Rundll error dialog box:

"An exception occurred while trying to run "Shell32.dll,Control_RunDLL C:\PROGRAM~COMMON~1\System\Mapi\mlcfg32.cpl"

Any help would be greatly appreciated.

Thanks,

itsmevic
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Question by:itsmevic
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Author Comment

by:itsmevic
ID: 11695617
"Shell32.dll,Control_RunDLL C:\PROGRAM~1\COMMON~1\System\Mapi\mlcfg32.cpl"


This is the correct error message I'm getting....  Thanks.
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humeniuk earned 300 total points
ID: 11695982
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Assisted Solution

by:sunray_2003
sunray_2003 earned 200 total points
ID: 11696375
Also if the above suggestion does or doesnot help ,
Go to http://officeupdate.microsoft.com and get the latest service pack for the version of outlook

SR
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by:humeniuk
ID: 11696422
Good point, sunray.  Which do you think should be done first?  Sometimes an update will overwrite a problem file.
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Expert Comment

by:sunray_2003
ID: 11696442
When i see this error in one of the MS KB, they have asked to do an update to see if that would work..

May be depending on the version of outlook the user has got , he should go about doing either of the one first.
Your link gives it for outlook 2000 so if he has got version above that then he can do the update first and then check your comment.. I guess your comment is mainly to reinstall/repair outlook which can be avoided as the first step..

SR
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Expert Comment

by:humeniuk
ID: 11696465
So update first, repair second, return to EE third.
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Expert Comment

by:sunray_2003
ID: 11696474
humeniuk,
> return to EE third.

Laughing Out Loud....
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Expert Comment

by:humeniuk
ID: 11696502
:-)  glad you enjoyed it.
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Author Comment

by:itsmevic
ID: 11698995
Ok thanks guys will try that.

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