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STOP ERROR While Windows 2003 Is Booting Up.

Posted on 2004-08-02
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Last Modified: 2008-02-01
Recently our Server was restarted on the weekend after applying some updates.  During the restart, however, it started to reboot itself automatically.  I was able to get into Safe Mode, and uncheck the Auto Restart function.  Once that was done, I was able to see the BSOD that is displaying.  This is what the error says:

STOP ERROR 0X0000007E(0XC0000005, 0XF63A3AB0, 0XF789A388, 0XF7899FD8)

Here's the following configuration of our SERVER:
Dual processor XEON - OS in Multiprocessor mode with Hyperthreading enabled
Motherboard is an Intel SE7501HG2 with on-board SCSI, Video, Dual LAN Controllers
Memory is 4GB (2GB X 2 sticks)
Raid Controller, Hot Swap bay with 5 drives.  2 drives are in RAID 1 as a Mirror, 3 drives are in RAID 5 Stripe
Operating System is Windows 2003 Server Standard

When I was in safe mode, I attempted to run an in-place upgrade over top of the existing install to try and fix the issue.  But, to no avail on the reboot while the upgrade was in process, it gave that same STOP ERROR again!  Now, if I try to go into SAFE MODE, it's in the middle of the upgrade and won't let me use the system.

I have tried:
1.  I tried with just using one of the memory modules at a time, no luck
2.  I tried removing a HD from each RAID config to see if a HD might have been causing the issue, no luck
3.  I tried disabling lots of different devices in the BIOS, no luck
4.  I have tried booting up using Last Known Good, no luck

Anyways, at this point, with that STOP error constantly coming up regardless of what I do this system is completely un-accessible.  I would greatly appreciate any responses or suggestions that you can give.  I'm not sure at this point if it's a hardware issue, or even a software issue.  

Thank you
Kyle
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Question by:Krocodile
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j2nku earned 1500 total points
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by:Krocodile
ID: 11700482
I want to say thanks to j2nku for your responses.  I was able to resolve the issue by troubleshooting quite a bit further into the system.  It turns out that our Raid 5 Volume had 1 bad HD out of the 3.  In order to find this out we had to physically remove ALL 3 drives, and the system was able to boot up.  Since the volume had been damaged beyond repair, we replaced the failed drive and had to restore from backup the Data that was lost.  

I am going to ACCEPT j2nku's comments since they were helpful in pointing me in the right direction towards finding a solution.  

Thank you again :)
Kyle

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