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AOL says I have over 100 modems - how to explain / delete "Other ISP or LAN connections"?

Radford247
Radford247 asked
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Last Modified: 2013-12-14
I lost my broadband yesterday. I can't figure why but thought maybe the fact that AOL now lists over 100 modems may have something to do with it. AOL says I have broadband also but does not list it as a found modem. It is not connected somehow.

When I Add or Edit modems, AOL searches and finds the 100+ connections, 72 of which are "other ISP or LAN connections" or however they phrase it.

The only other thing I can think screwed up my system is the use of "Spybot" yesterday sometime before I lost cable connection. I found maybe 150 spyware apps (mostly eZula) and deleted almost all the ones in red that Spybot suggested doing away with.

Later, I re-installed the deletions. No Help either way. At all.

The only reason I tried Spybot was my system was getting VERY sluggish and I was pissed. Thought it needed clean-ups.

I only have one system restore point which is AFTER broadband failed.

The hardware seems to be working OK. I'll next re-install the cable modem and router software, I guess, as well as reinstall AOL.

Ideas?
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