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MS outlook 2003 send mail problem

Posted on 2004-08-03
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Last Modified: 2010-04-08
Hi,

I created a new mail account for the exchange server but am not seeing any mails (there r quite a few). I can send emails fine but cant seem to receive any..

I tried the same on another machine also running outlook 2003 and it works fine..

What could be the problem in my machine ?

I tried changing the setting for "Deliver new mail to fwg location" from Personal Folders to Mailbox (ATC) and back and nothing happens.

pl help..
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Question by:sands76
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7 Comments
 
LVL 23

Expert Comment

by:slink9
ID: 11702809
The profile could be corrupt.  Create a new profile and see if that helps.
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LVL 1

Author Comment

by:sands76
ID: 11702962
How do I do that ? I know how to do it Outlook Express but not sure in Outlook .. is it Tools -> options -> add new mail account ?

If so, hv already tried that in vain :(

thnx
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LVL 23

Expert Comment

by:slink9
ID: 11703018
Start-Control Panel-Mail-Show Profiles and create a new one there.
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Author Comment

by:sands76
ID: 11703143
nope.. tried it out but the problem continues... Whats very strange is that If I delete an item in my inbox in the other machine where outlook is working fine, it appears immediately  in the Deleted items folder of this machine!!

whats happening !!?

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LVL 23

Accepted Solution

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slink9 earned 500 total points
ID: 11703253
Have you verified that the password is correct on the errant machine?
Check that local drive for *.pst and see if they happen to be going in there.
It looks like it is communicating fine with the ES but is just not seeing the Inbox.  Is there a rule or filter applied?
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LVL 1

Author Comment

by:sands76
ID: 11703321
argh.. that was it.. some old  dirty rules !

one last question.. My preview pane doesnt appear for one mailbox.. appears fine for another pop account but the Preview Pane option simply doesnt appear in the View menu..

anything hidden ?

thnx a lot,
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LVL 23

Expert Comment

by:slink9
ID: 11703385
You may need to do a Detect And Repair for the one that does not have the Preview Pane option.  It is under the Help menu.
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