Go Premium for a chance to win a PS4. Enter to Win

x
?
Solved

Outlook Express - Print Button Greyed Out, not for other apps

Posted on 2004-08-03
5
Medium Priority
?
1,208 Views
Last Modified: 2012-08-13
 I ran across a PC with the user experiencing an odd problem - when she tries to print an email she's drafted, the Print function is greyed out.
 Interesting part is that she can print from any other Windows application.
 I had her copy and paste the text into a Word doc and print it (she has to have emails approved by
the boss - and he likes to review them on paper!), as a quick workaround.
 Any ideas on why the print feature is greyed out?
 
0
Comment
Question by:lowplainsdrifter
  • 2
5 Comments
 
LVL 49

Expert Comment

by:sunray_2003
ID: 11702670
Hi lowplainsdrifter,

MOst of the time this issue is because Outlook express and Internet explorer are not the same version.

Outlook express gets some of its properties from Internet explorer and hence both should be the same versionwise for this to work.

Go to http://windowsupdate.microsoft.com and update both IE and OE.
Restart the machine and check for printing

All the best

SR..
0
 

Author Comment

by:lowplainsdrifter
ID: 11702712
 Interesting... I'll give that a try.  If it works - you'll get the points.  Thanks for the quick look-see!
0
 
LVL 49

Accepted Solution

by:
sunray_2003 earned 728 total points
ID: 11732753
Did you have a chance of working on it ?

Just curious

SR
0

Featured Post

Free Tool: Path Explorer

An intuitive utility to help find the CSS path to UI elements on a webpage. These paths are used frequently in a variety of front-end development and QA automation tasks.

One of a set of tools we're offering as a way of saying thank you for being a part of the community.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Changing a few Outlook Options can help keep you organized!
With so many activities to perform, Exchange administrators are always busy in organizations. If everything, including Exchange Servers, Outlook clients, and Office 365 accounts work without any issues, they can sit and relax. But unfortunately, it…
Get people started with the process of using Access VBA to control Outlook using automation, Microsoft Access can control other applications. An example is the ability to programmatically talk to Microsoft Outlook. Using automation, an Access applic…
The viewer will learn how to simulate a series of coin tosses with the rand() function and learn how to make these “tosses” depend on a predetermined probability. Flipping Coins in Excel: Enter =RAND() into cell A2: Recalculate the random variable…
Suggested Courses

886 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question