Ryan Chong
asked on
Cannot view images from eDM in Lotus Notes
Hi,
This is not a fresh question, i'm sure the question i'm asking can be resolved? and therefore i need a proper link, so that i can show my client on how to setup on their server, so that they can view the images from their Lotus Notes email.
I need urgent help here, thks
This is not a fresh question, i'm sure the question i'm asking can be resolved? and therefore i need a proper link, so that i can show my client on how to setup on their server, so that they can view the images from their Lotus Notes email.
I need urgent help here, thks
SOLUTION
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Oh, and your users need NO http tuneling. They need simply the same proxy settings as they already have for their browsers.
ASKER
Hi Zvonko,
First, thks for the info.
I don't have Lotus Notes on my site actually, i try to figure out the problem on my client site, which they can't view the images from the eDM they received. From your link, i'm afraid my client is not understand that (sorry..), as they are the none-technical guys. So, is that possible that you have another simplified guides on how to setting the proxy setting on Lotus Notes, so that i can view the images within Lotus Notes?
Sorry, as i'm not using Lotus Notes before at all...
First, thks for the info.
I don't have Lotus Notes on my site actually, i try to figure out the problem on my client site, which they can't view the images from the eDM they received. From your link, i'm afraid my client is not understand that (sorry..), as they are the none-technical guys. So, is that possible that you have another simplified guides on how to setting the proxy setting on Lotus Notes, so that i can view the images within Lotus Notes?
Sorry, as i'm not using Lotus Notes before at all...
SOLUTION
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ASKER CERTIFIED SOLUTION
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Wow! That was a detailed description! :-)
ASKER
Hi guys,
Thks for the info, problem is proven to be lotus client problem where my client can view the images at his home's lotus client, and that proves it's so-called 'user-problem', not the problem from my eDM (I can confirm is not my eDM problem ;-).
So, anyway, i will still transfer the above methods to my client as the suggestion to solve his can't view images problem when he using his lotus client at office.
thks you both guys for the assistance, cheers 8-)
Thks for the info, problem is proven to be lotus client problem where my client can view the images at his home's lotus client, and that proves it's so-called 'user-problem', not the problem from my eDM (I can confirm is not my eDM problem ;-).
So, anyway, i will still transfer the above methods to my client as the suggestion to solve his can't view images problem when he using his lotus client at office.
thks you both guys for the assistance, cheers 8-)
Zvonko,
> Wow! That was a detailed description! :-)
I get a little anal sometimes.
> Wow! That was a detailed description! :-)
I get a little anal sometimes.
Also, still wondering what "eDM" means
me too.
ASKER
Hi,
If not wrong, eDM is Electronic Document Management, which normally refer to emails sent to clients in HTML format.
cheers
If not wrong, eDM is Electronic Document Management, which normally refer to emails sent to clients in HTML format.
cheers
ASKER
oops, i think eDM should stands for Electronic Direct Mail, just for you guys info 8-) cheers
Thanks. But if you tell us the company which is selling that eDM we could lookup on the web their product description.