Windows 2000 reboots itself almost as soon as it starts
Posted on 2004-08-03
Windows 2000 reboots itself
I installed Windows 2000 as an upgrade from Me (in other words, not dual boot). For a few months it ran fine but then it
started to reboot itself at random times. This got more and more frequent until, now, it usually restarts during the first
progress bar (the thick white one that lets you press F8 for Safe mode etc). Sometimes, it gets as far as the W2000 logo
screen but then hangs. Until a few days ago, I could start in Safe mode but even that does not work now. So the problem has
got progressively worse. I never see the blue screen of death.
I have done the following:
0. Searched Google, Norton for 'restart loop'; several refs to XP, none to 2000.
1. Ran Norton AV scan - found and removed 3 files that had W32.RANDEX (but they were Me files anyway, I think).
2. Ran Norton's cure for the KLEZ worm - not found.
3. Removed NAV in preparation for re-installing W2000 (I learned that I should have done this before I upgraded in the first
4. Tried to re-install W2000 from setup diskettes - Setup runs and even copies files from the CD but, after the first reboot,
the machine goes into its reboot loop.
5. Tried to repair W2000 from the repair CD I had made - it read the diskette, asked for the CD but then went into its reboot
loop after the first programmed restart.
6. Run hardware diags - passed all tests.
7. The disk had a system recovery partition, which I think ran under W98. I tried to install W2000 on that - same problem.
I wondered whether the disk was faulty despite the good diag report. So:
8. Moved the main partition to another part of the disk (Partition Magic).
9. Formatted the recovery partition and installed DOS in a small partition on the disk - OK (this was to see whether the disk
10. Sworn a lot, almost wept - no good.
11. Pulled out hair - no good.
Does anyone have any ideas as to cause and cure? PLEASE!