Posted on 2004-08-03
How hard is this?
I have a ticket system that includes, among other fields, a first column with "Incident ID"
Is there a way (for a novice/intermediate programmer ;) to gather this field information into a combo box and then, based upon which ticket #/incident ID that is chosen, open that ticket (just a double-click on, or <Enter> while it's highlighted does it in the application) and read certain fields from the ticket?
I'll start this out at 100 points just for the info, and increase it to 500 if it's doable and someone can help me with the code.