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Pup-up menu does not close

I have an office of users in San Francisco that are running a database on ACCESS 2002 in ACCESS 2000 format have generally had no problems.  However, we opened an office in Phoenix and when they use the database and are filtering and sorting (using the short-cut pop-up menu) the pop-up does not close.  They have to log out and log back on.  Any suggestions/ideas on what could be causing this?  This is the first time I have ever come across this issue.
Thanks,
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Sandra Smith
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Sandra Smith
1 Solution
 
tomv011397Commented:
Can you confirm the window is 'Really' there. I have seen some graphic cards fail to refresh after a close event. Alt tab through the windows to see if it is really open. If it is, the Alt may bet it back to the top where it can be closed.

Tom
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Sandra SmithRetiredAuthor Commented:
Thank you, I will suggest this to my people in Phoenix and let you know what happens.
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