Solved

Vanishing mail from inbox to deleted folder

Posted on 2004-08-03
3
171 Views
Last Modified: 2010-04-08
I have Microsoft Outlook 2003 on my computer.  It is a client for our Microsoft exchange server.  I also have a Macintosh on my desk which has Entourage as a client.  I get my e-mail from my POP address into my Outlook, but even that is stored in the server.  Entourage also retrieves my POP e-mail.  Many times I see a good e-mail come into my in-box of outlook, then stay there for a minute or two.  Then as I am watching, it disappears.  I search for it and find it in the deleted files.  However, at the same time I see it in my Entourage in-box.  There must be something telling my outlook to put it in the deleted folder.  What is that?  I used to have the iHateSpam plug-in to filter e-mails.  I have uninstalled it completely to see if the phenomenon continues.  It still continues.  Where should I look now?  Please help.  





0
Comment
Question by:kvora
3 Comments
 
LVL 1

Accepted Solution

by:
bz3p19 earned 125 total points
ID: 11710583
Hi.

Have you tried checking the client rules that you have set up? (If any).

It's the only thing I can think of off the top of my head.

Just click on the "Rules and Alerts" button at the top of the screen. Maybe your "I hate spam" plug-in set up rules for you.

Thanks,
Jimme
0
 
LVL 1

Expert Comment

by:jamespung
ID: 11711307
Entourage POP setting is probably set to delete mail from the server after downloading.
0
 

Author Comment

by:kvora
ID: 11713910
I tried Rules and alert to no avail. There is nothing there.
Entourage's POP setting are to leave mail on the server. I do not have problem with Entourage. It gets all the POP mail as well as exchange server mails and leaves copies.
It is the Outlook 2003 which gobbles them and drops them in deleted folder.
Should I reinstall Outlook?
0

Featured Post

Windows Server 2016: All you need to know

Learn about Hyper-V features that increase functionality and usability of Microsoft Windows Server 2016. Also, throughout this eBook, you’ll find some basic PowerShell examples that will help you leverage the scripts in your environments!

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Is your Office 365 signature not working the way you want it to? Are signature updates taking up too much of your time? Let's run through the most common problems that an IT administrator can encounter when dealing with Office 365 email signatures.
Finding original email is quite difficult due to their duplicates. From this article, you will come to know why multiple duplicates of same emails appear and how to delete duplicate emails from Outlook securely and instantly while vital emails remai…
Get people started with the process of using Access VBA to control Outlook using automation, Microsoft Access can control other applications. An example is the ability to programmatically talk to Microsoft Outlook. Using automation, an Access applic…
This video shows how to remove a single email address from the Outlook 2010 Auto Suggestion memory. NOTE: For Outlook 2016 and 2013 perform the exact same steps. Open a new email: Click the New email button in Outlook. Start typing the address: …

821 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question