omyurs
asked on
Why i got disconnected from internet every 2 minutes ???
I am using window ME and windows dialup networking through modem to connect to internet. I got disconnected every 2 minutes. Is there any virus on my computer. how can i prevent this. i installed window again but no use. plz. help me and tell me the possible reasons and how to overcome this problem...tell me any software to use.
ASKER CERTIFIED SOLUTION
membership
This solution is only available to members.
To access this solution, you must be a member of Experts Exchange.
On the noise issue on the phone lines, here is a tip. If you call your phone copy and complain, tell them you have spoke with you ISP techsupport and they report no problem on there end or on your pc. Tell them that you lines need to be tested for noise. Most of the time (at least with SBC ) they will be like "sure no problem." Then they will call you back in an hour and say "everything looks fine on" on their end. This is not true. They need to physically come to you residence and test the signal at what is called the DMARC. They should provide this service at no charge to you. But you if you dont see the technician with your own two eyes I would not trust their response. IF they come out and report there are no problems up to the demarc and your PC can dial in from a friends house with no problem, there is a problem with the wiring past the DMARC (or inside your house) and this is NOT the phone companies responsibilty. I have dealt with this for many years working various helpdesk/techsupport jobs. I have actually been in a large number of arguements, on client behalf, to SBC and other companines arguing these facts before anything ever got resolved. Good Luck Young Jedi! Hopefully, you will not have to deal with the Monopoly SBC !
If you cannot establish and MAINTAIN a solid connection from a different house using your PC and you have reload windows already, that leave to obvious options. Bad driver install with the fresh installation or Bad modem. Try borrowing a modem from someone and swapping it out to test your modem.
If you need any furhter details on any of these processes please let me know.
If you cannot establish and MAINTAIN a solid connection from a different house using your PC and you have reload windows already, that leave to obvious options. Bad driver install with the fresh installation or Bad modem. Try borrowing a modem from someone and swapping it out to test your modem.
If you need any furhter details on any of these processes please let me know.
Checked the phone line and discover that the joint is full of water (because the phone company technician put it on the open roof!)
You might know that this is the problem from noises when you pick up the handset.