In a prior post, it was suggested I should re-install XP to solve an installer problem -- http://www.experts-exchange.com/Operating_Systems/WinXP/Q_21078698.html
I was attempting to clone my hard drive using Norton Ghost 2003. The error message said "The task could not be started because the following file could not be found: C:\Documents and Settings\All Users\Application Data\Symantec\Ghost\templa
So, I naturally tried to Re-Install Norton Ghost from the Norton System Works Pro CD. But the Windows Installer Dialog Box appears with the error message: "The Windows Installer Service could not be accessed. This can occur if you are running Windows in safe mode, or if the Windows Installer is not correctly installed. Contact your support personnel for assistance."
I have completed the XP re-install, which was successful, but I'm still getting the installer error. I'd like to repair this system if possible. All ideas appreciated.