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Wireless Software Connected but media disconnected. Dont get IP address

Posted on 2004-08-03
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Last Modified: 2013-12-19
Hi
  I read through several forums and havent found a solution to my problem yet. I have seen several people run into this problem but no solution to it. I have a Laptop with built in wireless. I installed the drivers and the wireless software. My OS is windows XP.
 The access point is configure for wep and has SSID broadcasting disabled.  With zero configuration disabled, the software gets full signal strength. However, the wireless network connection still shows up as disconnected. I dont get an IP address.
  If I enable zero configuration, the software doesnt get any signal at all. I go to the Wireless Network Connection Properties windows and I add my SSID and WEP information. It shows up in my preferred networks with a red X and the antenna. Nothing shows up in the Available networks. If i press refresh on the available networks, I see that my added entry in preferred networks get the antenna with 2 circles like it is connected. However, still nothing on my Available networks. Also I notice that for sometime, I get the signal but then it goes away again. Status goes back to searching for network. Then again after a while will get a signal when it tries my SSID and channel and then back again to trying others with no signal.
  I tried manually typing in an IP address and also when DHCP, a ipconfig /release and /renew. It says cannot perform this operation on media when disconnected or something similar to this.

   Any help would be appreciated. Seems like a common problem from what I have seen. Yet no solution thus far.
   Thanks
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Question by:periferral
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11 Comments
 
LVL 37

Expert Comment

by:bbao
ID: 11712263
hi periferral,

you may just enable SSID broadcasting on AP, keep WEP enabled, when the available wireless networks prompted by the balloon message, click it, input the right WEP password of the network you specified, click Connect. then it should be OK. briefly, to enable SSID broadcating.

hope it helps,
bbao
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Author Comment

by:periferral
ID: 11712397
bbao
  Thanks for you reply. I tried broadcasting the SSID. However, on the laptop, I still dont see anything under available netowrks. I removed the one i added in preferred networks and still nothing. I added it back again and still no use.
   1 more point here is that I can see that its constantly hopping channels looking for a connection. When it gets to the correct channle and the SSID, it gets full signal strength. But it continues to hop on instead of just staying on there.
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LVL 37

Expert Comment

by:bbao
ID: 11712437
it is certain that you should make sure the channel number exactly same in the settings of AP and client-sides adapter. another setting you may try is "automatically connect to non-preferred networks", located at control panel | network connections | WLAN connection | properties | wireless networks | advanced"

btw, the alternative option is to apply XP service pack 2, which will be official released soon.
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LVL 4

Author Comment

by:periferral
ID: 11712516
I cant set the channel number on the client side. Atleast i dont know how. All i can set  are SSID, network key (which i presume is the WEP key) and thats it. I already have automatically connect to non-preferred networks checked.

Also, any idea why i cant disable zero configuration and just use the software to choose my network settings. When i do this i get full signal strength but I dont get an IP address and the wireless connection on the system try says disconnected.

Either way, If i can only get connected.
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LVL 37

Expert Comment

by:bbao
ID: 11712540
i am not sure what is the zero configuration you mentioned above, i can not find such a option on my 2003, i believe 2003 has almost the same options as XP. in fact, i have similar issue as yours, my solution is to enable SSID broadcasting, although i want to disable it too, hehe. :) as for other settings, all of them are the default settings, excepta that of WEP key, it works well now.
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LVL 37

Expert Comment

by:bbao
ID: 11978254
periferral, any feedback please?
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LVL 4

Author Comment

by:periferral
ID: 11978570
bbao
Your solution of broadcasting ssid hasnt worked for me. I ended up buying a usb network adapter that works just fine. I also noticed that windows 2000 works fine. XP with zero configuration is messing something up. I will wait and see if installing sp2 will work for me. bbao, windows 2003 should have zero configuration as well. Check in services, you should see sero configuration started and running.

I still have no resolution to the problem. However, is there a way i can give bbao some points for trying.
Also, if a moderator has a solution, i would very much like i hear it.
LearnedOne, please tell me what my next step is.
Thanks.
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LVL 37

Expert Comment

by:bbao
ID: 11978625
periferral,

thanks for your feedback.

i have checked the services in MMC, there is no such a service named "zero configuration", i have a running service called "wirless configuration", are you referring to this?

i also do think that XP/2003's wireless configuration is messing something up. disabling SSID broatcasting should be workable, but in fact it does not work at all on my system. :(

as for the abandon issue of this question, you may ask the moderator to make your question as PAQ and even with refund.

nice day,
bbao
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