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Ntdll.dll hell....

Posted on 2004-08-03
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Last Modified: 2012-08-13
I have checked on this forum for possible answers, but did not see one for exactly my prob.  Running Win XP Home, and trying to open up my jpegs, get message saying error in ntdll.dll, explorer.exe must close.  Tried to use SFC, but it said to put in the Win XP PRO Service Pack 2 disk. My Win XP home disk did not work, and neither did a friend's XP PRO disk. Looking at the Add/Remove programs list there is about 8-10 hotfixes with Xp Service Pack 2 on them, so I guess that is going to be a future issue.  Got the Ntdll.dll file off the XP Home cd, named the old one Ntdllold.dll, put the file off the CD in System 32, where the old one was. That did not work, and neither did grabbing the Ntdll.dll off  a website specializing in dlls.  What did work was installing Windows Home again (over top of itself) but who knows for how long this will work, as I don't know what caused this dll hell.  Anyone know what is up?
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Question by:queira
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by:Huseyin1
ID: 11712748
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Kenneniah earned 400 total points
ID: 11720130
When you do a full service pack install, Windows XP stores the files in C:\WINDOWS\ServicePackFiles, but unfortunately when only installed in hotfixes (such as in your case) Windows does not keep a copy of those files in a seperate location. You might be able to find the newer file in "C:\WINDOWS\system32\dllcache" however. If not, the best thing to try in that situation is to uninstall the hotfixes, and then if desired reinstall them. If you interested in only uninstalling the one that changed ntdll.dll do a search for ntdll.dll in the Windows directory and it should find it in something like C:\WINDOWS\$NtUninstallQ815021$. In order to find this folder and the dllcache folder you need to make sure "Display the contents of system folders"is checked, "Show hidden files and folders" is selected, and "Hide protected operating system files" in unchecked in the Folder Options view tab.
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by:queira
ID: 11741320
You got it.... apparently the hotfix that changes ntdll.dll is meant for IIS servers... not a personal home xp machine.  Great advice, thank you.
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