Want to win a PS4? Go Premium and enter to win our High-Tech Treats giveaway. Enter to Win


Possible virus -  Unable to logon to any user accounts

Posted on 2004-08-03
Medium Priority
Last Modified: 2012-08-13
I have recently been infected by a virus, not really sure it is one but whenever I tried to logon at the Windows Account login, I cannot access to any accounts at all.
This is what happens,
I turned on my computer wait for all process to finish until the login screen appears.
I chosed my account and login, it said on the screen Loading personal settings.....and so on
And then right after that about a few seconds later it said saving your personal settings and logout back to the login menu.
I tried different accounts on the computer but none works.
I think it could has been a possible virus that starts up so when I logon the program also runs and then automacticly logs me out of the system.
Im currently running on 2 OS
Windows XP and Windows 2003 Server
The Windows XP that caused this to happen.
Question by:IGCSE
Welcome to Experts Exchange

Add your voice to the tech community where 5M+ people just like you are talking about what matters.

  • Help others & share knowledge
  • Earn cash & points
  • Learn & ask questions

Assisted Solution

Huseyin1 earned 400 total points
ID: 11712734

Switch the machine on and then as it is booting up keep pressing the F8 key so you come to a menu screen. choose safe mode and boot up, log in as the administrator.
If safe mode does not log you on then try the other option "last known good configuration"
If you have the machine logged on the disable system restore and scan for viruses.
If you do not get the machine to boot then you need to do a system restore, this is how:


I think if you do get the machine to boot up in safe mode, doing a system restore would help. then do the virus scan.
It is important to disable and the renable system restore so that if you are infected no restore points with the virus can be recreated.

LVL 10

Assisted Solution

daleoran earned 400 total points
ID: 11712809
Just to add to what Huseyin1 has said - if you can get into safe mode download and run this little application - stinger.exe


It will scan your computer for 44 of the latest / most popular viruses


LVL 34

Accepted Solution

sramesh2k earned 1200 total points
ID: 11712866
Resolved here:

Windows XP: cannot login even in safe mode:
What does it mean to be "Always On"?

Is your cloud always on? With an Always On cloud you won't have to worry about downtime for maintenance or software application code updates, ensuring that your bottom line isn't affected.


Author Comment

ID: 11713027
Sorry but I'm not really good at this stuff.
So what should I do?
Where can I run the commands?

"Did you run Adaware 6 on the system before the probelm started, if yes than do this:

At the Recovery Console command prompt, type the following lines, pressing ENTER after you type each line:
cd system32

copy userinit.exe wsaupdater.exe


Where is this Revocery Console?

Author Comment

ID: 11713030
I can't even get into windows to use the Run functions.
Everything has to do outside of this.
LVL 34

Expert Comment

ID: 11713033
How to install and use the Recovery Console in Windows XP
LVL 34

Expert Comment

ID: 11713039
Or, boot from XP CD and choose the option "R" in the first screen, to access teh Recovery Console

Author Comment

ID: 11713061
Ok when I get to the Recovery Console all I need to type in is this right

cd system32

copy userinit.exe wsaupdater.exe



Sorry I couldn't read all the articles links posted.
It is infact better if you could reply in text here rather than post some links else
LVL 34

Expert Comment

ID: 11713066
LVL 34

Expert Comment

ID: 11713072
"cd system32" (press Enter)
"chdir system32" (press Enter)

"copy userinit.exe wsaupdater.exe" (press Enter)

"exit" (press Enter)

All command without the quotes.

Author Comment

ID: 11713082
Ok thanks I will try them later
I have to go to an urgent meeting now

I will award points to everyone that helps

Featured Post

Independent Software Vendors: We Want Your Opinion

We value your feedback.

Take our survey and automatically be enter to win anyone of the following:
Yeti Cooler, Amazon eGift Card, and Movie eGift Card!

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Migration of Exchange mailbox can be done with the ExProfre.exe tool. But at times, when the ExProfre.exe tool migrates the Exchange Server user profile, it results in numerous synchronization problems. Synchronization error messages appear in the e…
This article provides a convenient collection of links to Microsoft provided Security Patches for operating systems that have reached their End of Life support cycle. Included operating systems covered by this article are Windows XP,  Windows Server…
Two types of users will appreciate AOMEI Backupper Pro: 1 - Those with PCIe drives (and haven't found cloning software that works on them). 2 - Those who want a fast clone of their boot drive (no re-boots needed) and it can clone your drive wh…
Want to learn how to record your desktop screen without having to use an outside camera. Click on this video and learn how to use the cool google extension called "Screencastify"! Step 1: Open a new google tab Step 2: Go to the left hand upper corn…
Suggested Courses

636 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question