Solved

Windows 2000 Turn off monitor not working

Posted on 2004-08-04
7
791 Views
Last Modified: 2010-04-13
Hi,

A few monitor screens at work have started to get a burned image from the 'welcome to windows log on box' when the system is restarted or users log out. The power options>power scheme (set to always on, 20 minutes for monitor to shutdown) or screensaver does not work when the users are logged out. I have tried adjusting these setting with administrator privileges and it works when restarted the first time but when another user logs in, the setting do not hold on the next restart.
I can't find the default setting for the system which will shut down the monitor after 20 minutes if the system is not being used. Can someone help?
All systems are networked, windows 2000 SP3 and roaming profiles are used.
0
Comment
Question by:andrewapps
[X]
Welcome to Experts Exchange

Add your voice to the tech community where 5M+ people just like you are talking about what matters.

  • Help others & share knowledge
  • Earn cash & points
  • Learn & ask questions
7 Comments
 
LVL 3

Expert Comment

by:saito1
ID: 11712852
hi,

if no problem with administrators so there is permission problem, then:
whats happening when you add these users to the group "power users" locally and try screen saver and power management for monitor ? it's ok ?

and what permissions do domain users have on those computers ? and on others that don't have problem ?
please try and if not solve tell me and lets work on it...

SO

0
 
LVL 15

Expert Comment

by:Cyber-Dude
ID: 11714204
It is some sort of a settings in the user profile. At the users problematic profile, access the registry and go to the following key:
HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\Run
Check for anything unusual running at this location.

Cyber
0
 
LVL 15

Expert Comment

by:Rob Stone
ID: 11714726
Check to see if anything is in the BIOS for power settings.
0
Edgartown IT Case Study

Learn about Edgartown's quest to ensure the safety and security of the entire town's employee and citizen data. Read the case study!

 

Author Comment

by:andrewapps
ID: 11732457
Thanks to saito1, Cyber-Dude and Stoner79 for your comments and advice. I tried them all.

I eventually solved it by doing a lot of testing. The software build that has been cloned to every machine was faulty in that the power option setting of 'turn off monitor in 20 minutes' was given to the profile and it never worked.
I changed it to 15 minutes and copied over the deafult user profile. I deleted the roaming profile from a user and logged into the machine so that it was created again. The monitor would then power down even when restarted and sitting at the logon prompt box.
The problem was that every roaming profile needed to be redone, which is not practical.
Found an adm that can be applied using GPO's at  http://downloads.zdnet.co.uk/0,39025604,39074334s,00.htm
Very simple to use and solved my problem.
0
 
LVL 15

Expert Comment

by:Rob Stone
ID: 11733537
Cheers for the reply.

If you've not already done so you can put a post in the Community Forum for a refund on this question.
0
 

Accepted Solution

by:
CetusMOD earned 0 total points
ID: 11786073
Closed, 500 points refunded.
CetusMOD
Community Support Moderator
0

Featured Post

Free eBook: Backup on AWS

Everything you need to know about backup and disaster recovery with AWS, for FREE!

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

NTFS file system has been developed by Microsoft that is widely used by Windows NT operating system and its advanced versions. It is the mostly used over FAT file system as it provides superior features like reliability, security, storage, efficienc…
Sometimes clients can lose connectivity with the Lotus Notes Domino Server, but there's not always an obvious answer as to why it happens.   Read this article to follow one of the first experiences I had with Lotus Notes on a client's machine, my…
This video Micro Tutorial shows how to password-protect PDF files with free software. Many software products can do this, such as Adobe Acrobat (but not Adobe Reader), Nuance PaperPort, and Nuance Power PDF, but they are not free products. This vide…
In this video, viewers are given an introduction to using the Windows 10 Snipping Tool, how to quickly locate it when it's needed and also how make it always available with a single click of a mouse button, by pinning it to the Desktop Task Bar. Int…

688 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question