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About the only way you could do this is by creating a profile for the helpdesk mailbox and the add your mailbox as an addition to the profile. &nbsp;Of course now all replies will be in the helpdesk mailbox and none will be in yours. &nbsp; The only other alternative is multiple outlook profiles.
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About the only way you could do this is by creating a profile for the helpdesk mailbox and the add your mailbox as an addition to the profile.  Of course now all replies will be in the helpdesk mailbox and none will be in yours.   The only other alternative is multiple outlook profiles.

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Could you expand on multiple outlook profiles a bit?
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Could you expand on multiple outlook profiles a bit?

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Create 1 outlook profile for the helpdesk, and one for your mailbox. &nbsp;Of course the downside to this is that you can only logon to 1 at a time (unless you have a second PC to use).
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Create 1 outlook profile for the helpdesk, and one for your mailbox.  Of course the downside to this is that you can only logon to 1 at a time (unless you have a second PC to use).

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That's what I thought you meant. &nbsp;That doesn't help the cause though, but thanks nevertheless. &nbsp;
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That's what I thought you meant.  That doesn't help the cause though, but thanks nevertheless.  

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Here is the problem...I am a user in the I.S Dept and have created an additional mailbox called helpdesk that all requests will be sent to. &nbsp;The only problem is when I reply or delete, repectively the items stay in my personal mailbox, not the helpdesk mailbox. &nbsp;Other than rules under my profile, is there anyway to keep this from happening? &nbsp;Thanks
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Here is the problem...I am a user in the I.S Dept and have created an additional mailbox called helpdesk that all requests will be sent to.  The only problem is when I reply or delete, repectively the items stay in my personal mailbox, not the helpdesk mailbox.  Other than rules under my profile, is there anyway to keep this from happening?  Thanks

Show and track Sent/Deleted Items in a non-proprietary mailbox

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