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Outlook 2003 - Sending new mail -Pulling addresses from contacts-Not alphabetized by last name??

Posted on 2004-08-04
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Last Modified: 2010-04-08
Hello! I am running into a problem when I try to compose an email in Outlook 2003. When I click on the "To" button and I try to pull the sendees from my "Contacts" address book all of the names sort by first name not by last name. I looked in my Contacts and they all sort correctly by Last name. Not sure where else to look or what is going on. Please help. Thanks!
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Question by:violator72
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Expert Comment

by:sunray_2003
ID: 11719502
Check this
open Outlook
go to tools --> options --> contact options
and select whatever order you want
in "Default Full name order"

SR
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Author Comment

by:violator72
ID: 11719561
SR - Thanks for the fast reply. I have looked at that however it only changes the view/method for which I enter contacts. This does not affect how they are currently displayed as described in my post.
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LVL 49

Expert Comment

by:sunray_2003
ID: 11719622
Hmm.

When you click on TO , do you see the contacts listed under the title "Name". That you are saying has first name and then last name right?


Where are you seeing this
"I looked in my Contacts and they all sort correctly by Last name"

SR


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LVL 49

Expert Comment

by:sunray_2003
ID: 11719665
The only way I can think of is
go to tools -->options --> contact options and choose
Default file as order " First last"

close outlook , open outlook and then contacts and check how it looks both at the contacts and when you click TO ..

If that doesnot work , open individual contacts and change the order in "File as"

SR
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Author Comment

by:violator72
ID: 11719739
I click on TO then I get the window called SELECT NAMES. The contacts are listed under NAME, however they are listed by first name instead of last. I have checked every option and can't figure it out. You are correct in understanding my view. This is the only address book that has them listed this way. My Global Contatcs are all list correctly just not these....but once again they are displayed correctly in my plain old Contacts section.
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LVL 49

Accepted Solution

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sunray_2003 earned 125 total points
ID: 11719764
One more place to check

open outlook
go to tools --> email accounts ---> view or change existing directories or address book
click on the contact name listed and press Change


SR
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Author Comment

by:violator72
ID: 11719840
SR - U rock man!! Thank YOU! It was your last response that woked. Thanks everyone else for your assistance as well. -Chris
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LVL 49

Expert Comment

by:sunray_2003
ID: 11719848
violator72,

Sure I rock dont I..... Became the overall top expert in outlook recently ...Looking for a genius certificate
sometime in the near future..

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