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dqtaggart

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Web Design Firm or Consultant? Which do you recommend?

Hello everyone. I am not sure this is the correct venue for a discussion of this nature, but I thought I should give it a try at the very least.

We are a small company with an existing website that was designed by a marketing firm several years ago. This site has not been maintained throughout the years and now needs a complete overhaul. I have convinced the powers-that-be to either hire a Web Design Firm, or contract a Web Consultant to complete this overhaul.

I have partial technical specifications complete, and I suspect our solution to complete those specs, develop the site and train someone in Marketing to maintain areas that are subject to updates. I also want the solution to bring ideas to the table and help us improve upon our specifications. I also want to own the code when the project is done, and I want the artwork to be available in layered files for updates as necessary. Our current artwork is all flat file so I cannot even change a title.

The question is... should I hire a firm, or a consultant? I have some thoughts of my own, but I thought I should best prevail upon the experts!
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COBOLdinosaur
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andrey_2007

To be honest, a firm can set u back up to 5K. In my opinion a free lance web designer would probably be the best solution, especially for a small company. I myself am an unemployed free lance webdesigner. <edited by COBOLdinosaur to remove advertising>
> I have convinced the powers-that-be to either hire a Web Design Firm, or contract a Web Consultant to complete this overhaul.

If design and e-commerce is the main concern then this is the best site for web design and all of that :
http://www.templatemonster.com/

I suggest good designs for your it to attract more clients and better add it should be user friendly. Template monster acctually
provides good design that can handle all of your needs and also if you have anything needed to be customize just contact
them and they will help you through everything.

If you want to read more about them here it is :
http://www.templatemonster.com/overview.php

Hope that helps . . .
Javatm



Here are good examples of their creations :
http://www.templatemonster.com/flash-templates/5845.html

Good e-commerce design :
http://www.templatemonster.com/website-templates/5865.html 

Hope that helps . . .
Javatm
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duz
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ASKER

Thank you all for your input. This is not the usual type of question on Experts, and I appreciate your attempts to help educate me.

andrey_2007 - I have to say your comment makes me smile; however, I found the cost of a contractor to be around 20k and firms came in around 35k. Perhaps I did not offer enough information regarding the scope.

COBOLdinosaur - Your comments were especially helpful as I realized I do not have the technical expertise to manage a consultant at a $75-$85/per hour rate.

duz and bloodredsun - your comments were good; however, our company does not rely on its web site for marketing or commerce. We are in a niche-market and we would rarely be found by a blind search. This is to be more of an artistic showplace.

Thanks again to everyone, I split the points accordingly. We will not be starting until January, so look to illesfoods.com at the end of February to see how it went!
Glad we could help.  Thanks for the A.  :^)

Good luck with the project.

Cd&
dqtaggart -

>We are in a niche-market and we would rarely be found by a blind search.

Thanks for the feedback and I am NOT going to disagree with you but for the benefit of future readers I am going to tell a story.

A client of ours in a niche 'business to business' market wanted a showcase site to display their products. They were adamant that they knew everyone in the industry and that potential customers knew them. The site was simply an 'online updateable brochure' as far as they were concerned and as long as they could print the website address on their stationary and give out the address on the telephone that was all they wanted.  They did not want any form of SEO built into the contract.

We agreed but SEOed it anyway :)

In the first three months after the site was up they had a casual enquiry from Australia from a company who wanted to 'represent' them there. As a result they ended up with a new joint venture company in Australasia which now has sales of $10 million and rising.

In the next three months they had a similar enquiry from China and as a result they now have two Chinese companies, having expanded their product range through the initiative of their new Chinese partners. The Chinese venture is turning over $50 million.

These chance contacts would not have occurred had we followed the clients instructions and of course we would not have had future business from them at many times the value of the original contract :)

Serendipity of this kind is rare and cannot be planned for but not SEOing a website could be the worst decision of your life - the problem is you will never know!

The 18th century lexicographer Dr. Samuel Johnson would not have been surprised by the concept of 'serendipitous marketing' for it was he who said "Our brightest blazes of gladness are commonly kindled by unexpected sparks".

- duz