Dinner_Jacket_
asked on
Windows Xp running slow
I am running windows xp home. My computer has been running slow lately, i can't right right click on, or on any programs on the toolbar to close them, when the computer starts up the icons load slowly, some files open slowly, the add/remove takes awhile to load. windows explorer loads slow too. I can't drag any icons across the desktop (some times). I defrag about everyweek, i just did it yesterday. I have norton antivirus, and ran that a few days ago. I have ran adware 6.0/ spybot search and destroy finding some things, but not fixing the slow problem.
I am not always connected to the internet, i have dial-up AOL 9.0.
Games/programs still run fast, loading for a few is sometimes really slow.
System specs :
Pentium 4 2.6 HT
1524 ddr400
250gigs free space
Radeon 9800 Pro
I ran Hijack this, and here is the log :
Logfile of HijackThis v1.98.1
Scan saved at 3:00:30 PM, on 8/5/2004
Platform: Windows XP SP1 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)
Running processes:
C:\WINDOWS\System32\smss.e xe
C:\WINDOWS\system32\winlog on.exe
C:\WINDOWS\system32\servic es.exe
C:\WINDOWS\system32\lsass. exe
C:\WINDOWS\System32\Ati2ev xx.exe
C:\WINDOWS\system32\svchos t.exe
C:\WINDOWS\System32\svchos t.exe
C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\WINDOWS\system32\spools v.exe
C:\PROGRA~1\COMMON~1\AOL\A CS\AOLacsd .exe
C:\Program Files\APC\APC PowerChute Personal Edition\mainserv.exe
C:\Program Files\Common Files\Symantec Shared\ccProxy.exe
C:\WINDOWS\system32\Ati2ev xx.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\System32\CTsvcC DA.exe
C:\WINDOWS\system32\driver s\KodakCCS .exe
C:\Program Files\Common Files\Microsoft Shared\VS7Debug\mdm.exe
C:\Program Files\Norton SystemWorks\Norton Antivirus\navapsvc.exe
C:\PROGRA~1\NORTON~2\NORTO N~2\NPROTE CT.EXE
C:\Program Files\Norton SystemWorks\Norton Antivirus\SAVScan.exe
C:\Program Files\MUSICMATCH\MUSICMATC H Jukebox\mm_tray.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\Program Files\inKline Global\PC Booster\PCBooster.exe
C:\Program Files\Creative\SBAudigy2ZS \Surround Mixer\CTSysVol.exe
C:\Program Files\Creative\SBAudigy2ZS \DVDAudio\ CTDVDDET.E XE
C:\WINDOWS\System32\CTHELP ER.EXE
C:\Program Files\Common Files\Microsoft Shared\Works Shared\WkUFind.exe
C:\Program Files\Common Files\AOL\ACS\AOLDial.exe
C:\PROGRA~1\COMMON~1\AOL\A OLSPY~1\AO LSP Scheduler.exe
C:\WINDOWS\System32\ScsiAc cess.EXE
C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe
C:\WINDOWS\System32\ctfmon .exe
C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
C:\Program Files\Symantec\Web Tools\CKA.exe
C:\PROGRA~1\NORTON~2\NORTO N~2\SPEEDD ~1\NOPDB.E XE
C:\Program Files\Creative\MediaSource \RemoteCon trol\RCMan .EXE
C:\WINDOWS\System32\svchos t.exe
C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.ex e
C:\Program Files\Adobe\Acrobat 6.0\Distillr\acrotray.exe
C:\Program Files\America Online 9.0a\aoltray.exe
C:\WINDOWS\wanmpsvc.exe
C:\Program Files\Messenger\msmsgs.exe
C:\Documents and Settings\Jesse Duecker\Desktop\HijackThis .exe
R0 - HKCU\Software\Microsoft\In ternet Explorer\Main,Start Page = http://www.medion.com/
R1 - HKLM\Software\Microsoft\In ternet Explorer\Main,First Home Page = C:\Program Files\AOL Toolbar\welcome.html
R1 - HKCU\Software\Microsoft\Wi ndows\Curr entVersion \Internet Settings,ProxyOverride = localhost
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-7 84B7D6BE0B 3} - C:\Program Files\Adobe\Acrobat 6.0\Acrobat\ActiveX\AcroIE Helper.dll
O2 - BHO: (no name) - {549B5CA7-4A86-11D7-A4DF-0 00874180BB 3} - (no file)
O2 - BHO: Web assistant - {9ECB9560-04F9-4bbc-943D-2 98DDF1699E 1} - C:\Program Files\Common Files\Symantec Shared\AdBlocking\NISShExt .dll
O2 - BHO: AcroIEToolbarHelper Class - {AE7CD045-E861-484f-8273-0 445EE16191 0} - C:\Program Files\Adobe\Acrobat 6.0\Acrobat\AcroIEFavClien t.dll
O2 - BHO: NAV Helper - {BDF3E430-B101-42AD-A544-F ADC6B08487 2} - C:\Program Files\Norton SystemWorks\Norton Antivirus\NavShExt.dll
O2 - BHO: (no name) - {FDD3B846-8D59-4ffb-8758-2 09B6AD74AC C} - (no file)
O3 - Toolbar: Adobe PDF - {47833539-D0C5-4125-9FA8-0 819E2EAAC9 3} - C:\Program Files\Adobe\Acrobat 6.0\Acrobat\AcroIEFavClien t.dll
O3 - Toolbar: Easy-WebPrint - {327C2873-E90D-4c37-AA9D-1 0AC9BABA46 C} - C:\Program Files\Canon\Easy-WebPrint\ Toolband.d ll
O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-0 0A0C908246 7} - C:\WINDOWS\System32\msdxm. ocx
O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7 859DF00B1D 6} - C:\Program Files\Norton SystemWorks\Norton Antivirus\NavShExt.dll
O3 - Toolbar: Web assistant - {0B53EAC3-8D69-4b9e-9B19-A 37C9A5676A 7} - C:\Program Files\Common Files\Symantec Shared\AdBlocking\NISShExt .dll
O3 - Toolbar: AOL Toolbar - {4982D40A-C53B-4615-B15B-B 5B5E98D167 C} - C:\Program Files\AOL Toolbar\toolbar.dll
O4 - HKLM\..\Run: [MMTray] C:\Program Files\MUSICMATCH\MUSICMATC H Jukebox\mm_tray.exe
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [PC Booster] C:\Program Files\inKline Global\PC Booster\PCBooster.exe
O4 - HKLM\..\Run: [CTSysVol] C:\Program Files\Creative\SBAudigy2ZS \Surround Mixer\CTSysVol.exe /r
O4 - HKLM\..\Run: [CTDVDDET] C:\Program Files\Creative\SBAudigy2ZS \DVDAudio\ CTDVDDET.E XE
O4 - HKLM\..\Run: [CTHelper] CTHELPER.EXE
O4 - HKLM\..\Run: [AsioReg] REGSVR32.EXE /S CTASIO.DLL
O4 - HKLM\..\Run: [SBDrvDet] C:\Program Files\Creative\SB Drive Det\SBDrvDet.exe /r
O4 - HKLM\..\Run: [Microsoft Works Update Detection] C:\Program Files\Common Files\Microsoft Shared\Works Shared\WkUFind.exe
O4 - HKLM\..\Run: [PinnacleDriverCheck] C:\WINDOWS\System32\PSDrvC heck.exe
O4 - HKLM\..\Run: [AOLDialer] C:\Program Files\Common Files\AOL\ACS\AOLDial.exe
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe " -atboottime
O4 - HKLM\..\Run: [AOL Spyware Protection] "C:\PROGRA~1\COMMON~1\AOL\ AOLSPY~1\A OLSP Scheduler.exe"
O4 - HKLM\..\Run: [Pure Networks Port Magic] "C:\PROGRA~1\PURENE~1\PORT MA~1\PortA OL.exe" -Run
O4 - HKLM\..\Run: [ATIPTA] C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\System32\ctfmon .exe
O4 - HKCU\..\Run: [Symantec NetDriver Monitor] C:\PROGRA~1\SYMNET~1\SNDMo n.exe
O4 - HKCU\..\Run: [SymKeepAlive] C:\Program Files\Symantec\Web Tools\CKA.exe
O4 - HKCU\..\Run: [RemoteCenter] C:\Program Files\Creative\MediaSource \RemoteCon trol\RCMan .EXE
O4 - Startup: Registration-InstantCopy.l nk = C:\Program Files\Pinnacle\Shared Files\InstantCDDVD\Pixie\R egTool.exe
O4 - Global Startup: Acrobat Assistant.lnk = C:\Program Files\Adobe\Acrobat 6.0\Distillr\acrotray.exe
O4 - Global Startup: America Online 9.0 Tray Icon.lnk = C:\Program Files\America Online 9.0a\aoltray.exe
O8 - Extra context menu item: &AOL Toolbar search - res://C:\Program Files\AOL Toolbar\toolbar.dll/SEARCH .HTML
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~4 \OFFICE11\ EXCEL.EXE/ 3000
O8 - Extra context menu item: Easy-WebPrint Add To Print List - res://C:\Program Files\Canon\Easy-WebPrint\ Resource.d ll/RC_AddT oList.html
O8 - Extra context menu item: Easy-WebPrint High Speed Print - res://C:\Program Files\Canon\Easy-WebPrint\ Resource.d ll/RC_HSPr int.html
O8 - Extra context menu item: Easy-WebPrint Preview - res://C:\Program Files\Canon\Easy-WebPrint\ Resource.d ll/RC_Prev iew.html
O8 - Extra context menu item: Easy-WebPrint Print - res://C:\Program Files\Canon\Easy-WebPrint\ Resource.d ll/RC_Prin t.html
O9 - Extra button: AOL Toolbar - {4982D40A-C53B-4615-B15B-B 5B5E98D167 C} - C:\Program Files\AOL Toolbar\toolbar.dll
O9 - Extra 'Tools' menuitem: AOL Toolbar - {4982D40A-C53B-4615-B15B-B 5B5E98D167 C} - C:\Program Files\AOL Toolbar\toolbar.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3 C9C571A826 3} - C:\PROGRA~1\MICROS~4\OFFIC E11\REFIEB AR.DLL
O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-0 0C0F0318AF E} - C:\WINDOWS\System32\Shdocv w.dll
O9 - Extra button: WeatherBug - {AF6CABAB-61F9-4f12-A198-B 7D41EF1CB5 2} - C:\Program Files\AWS\WeatherBug\Weath er.exe (HKCU)
O16 - DPF: {22D4879A-92DB-470D-8A83-E 158797D817 6} (Liquid.LiquidHelper) - file://F:\components\Liqui d.ocx
O16 - DPF: {4A3CF76B-EC7A-405D-A67D-8 DC6B52AB35 B} (QDiagAOLCCUpdateObj Class) - http://aolcc.aol.com/computercheckup/qdiagcc.cab
O16 - DPF: {62FE4FA0-792C-11D0-9CB5-0 000C0EC9FD B} -
O16 - DPF: {C2FCEF52-ACE9-11D3-BEBD-0 0105AA9B6A E} (Symantec RuFSI Registry Information Class) - http://security.symantec.com/sscv6/SharedContent/common/bin/cabsa.cab
O16 - DPF: {E87F6C8E-16C0-11D3-BEF7-0 0902743800 3} (Persits Software XUpload) - http://photo.walmart.com/photo/upload/XUpload.ocx
Thanks for your help, in advance.
- Matt
I am not always connected to the internet, i have dial-up AOL 9.0.
Games/programs still run fast, loading for a few is sometimes really slow.
System specs :
Pentium 4 2.6 HT
1524 ddr400
250gigs free space
Radeon 9800 Pro
I ran Hijack this, and here is the log :
Logfile of HijackThis v1.98.1
Scan saved at 3:00:30 PM, on 8/5/2004
Platform: Windows XP SP1 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)
Running processes:
C:\WINDOWS\System32\smss.e
C:\WINDOWS\system32\winlog
C:\WINDOWS\system32\servic
C:\WINDOWS\system32\lsass.
C:\WINDOWS\System32\Ati2ev
C:\WINDOWS\system32\svchos
C:\WINDOWS\System32\svchos
C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\WINDOWS\system32\spools
C:\PROGRA~1\COMMON~1\AOL\A
C:\Program Files\APC\APC PowerChute Personal Edition\mainserv.exe
C:\Program Files\Common Files\Symantec Shared\ccProxy.exe
C:\WINDOWS\system32\Ati2ev
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\System32\CTsvcC
C:\WINDOWS\system32\driver
C:\Program Files\Common Files\Microsoft Shared\VS7Debug\mdm.exe
C:\Program Files\Norton SystemWorks\Norton Antivirus\navapsvc.exe
C:\PROGRA~1\NORTON~2\NORTO
C:\Program Files\Norton SystemWorks\Norton Antivirus\SAVScan.exe
C:\Program Files\MUSICMATCH\MUSICMATC
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\Program Files\inKline Global\PC Booster\PCBooster.exe
C:\Program Files\Creative\SBAudigy2ZS
C:\Program Files\Creative\SBAudigy2ZS
C:\WINDOWS\System32\CTHELP
C:\Program Files\Common Files\Microsoft Shared\Works Shared\WkUFind.exe
C:\Program Files\Common Files\AOL\ACS\AOLDial.exe
C:\PROGRA~1\COMMON~1\AOL\A
C:\WINDOWS\System32\ScsiAc
C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe
C:\WINDOWS\System32\ctfmon
C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
C:\Program Files\Symantec\Web Tools\CKA.exe
C:\PROGRA~1\NORTON~2\NORTO
C:\Program Files\Creative\MediaSource
C:\WINDOWS\System32\svchos
C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.ex
C:\Program Files\Adobe\Acrobat 6.0\Distillr\acrotray.exe
C:\Program Files\America Online 9.0a\aoltray.exe
C:\WINDOWS\wanmpsvc.exe
C:\Program Files\Messenger\msmsgs.exe
C:\Documents and Settings\Jesse Duecker\Desktop\HijackThis
R0 - HKCU\Software\Microsoft\In
R1 - HKLM\Software\Microsoft\In
R1 - HKCU\Software\Microsoft\Wi
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-7
O2 - BHO: (no name) - {549B5CA7-4A86-11D7-A4DF-0
O2 - BHO: Web assistant - {9ECB9560-04F9-4bbc-943D-2
O2 - BHO: AcroIEToolbarHelper Class - {AE7CD045-E861-484f-8273-0
O2 - BHO: NAV Helper - {BDF3E430-B101-42AD-A544-F
O2 - BHO: (no name) - {FDD3B846-8D59-4ffb-8758-2
O3 - Toolbar: Adobe PDF - {47833539-D0C5-4125-9FA8-0
O3 - Toolbar: Easy-WebPrint - {327C2873-E90D-4c37-AA9D-1
O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-0
O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7
O3 - Toolbar: Web assistant - {0B53EAC3-8D69-4b9e-9B19-A
O3 - Toolbar: AOL Toolbar - {4982D40A-C53B-4615-B15B-B
O4 - HKLM\..\Run: [MMTray] C:\Program Files\MUSICMATCH\MUSICMATC
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [PC Booster] C:\Program Files\inKline Global\PC Booster\PCBooster.exe
O4 - HKLM\..\Run: [CTSysVol] C:\Program Files\Creative\SBAudigy2ZS
O4 - HKLM\..\Run: [CTDVDDET] C:\Program Files\Creative\SBAudigy2ZS
O4 - HKLM\..\Run: [CTHelper] CTHELPER.EXE
O4 - HKLM\..\Run: [AsioReg] REGSVR32.EXE /S CTASIO.DLL
O4 - HKLM\..\Run: [SBDrvDet] C:\Program Files\Creative\SB Drive Det\SBDrvDet.exe /r
O4 - HKLM\..\Run: [Microsoft Works Update Detection] C:\Program Files\Common Files\Microsoft Shared\Works Shared\WkUFind.exe
O4 - HKLM\..\Run: [PinnacleDriverCheck] C:\WINDOWS\System32\PSDrvC
O4 - HKLM\..\Run: [AOLDialer] C:\Program Files\Common Files\AOL\ACS\AOLDial.exe
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe
O4 - HKLM\..\Run: [AOL Spyware Protection] "C:\PROGRA~1\COMMON~1\AOL\
O4 - HKLM\..\Run: [Pure Networks Port Magic] "C:\PROGRA~1\PURENE~1\PORT
O4 - HKLM\..\Run: [ATIPTA] C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\System32\ctfmon
O4 - HKCU\..\Run: [Symantec NetDriver Monitor] C:\PROGRA~1\SYMNET~1\SNDMo
O4 - HKCU\..\Run: [SymKeepAlive] C:\Program Files\Symantec\Web Tools\CKA.exe
O4 - HKCU\..\Run: [RemoteCenter] C:\Program Files\Creative\MediaSource
O4 - Startup: Registration-InstantCopy.l
O4 - Global Startup: Acrobat Assistant.lnk = C:\Program Files\Adobe\Acrobat 6.0\Distillr\acrotray.exe
O4 - Global Startup: America Online 9.0 Tray Icon.lnk = C:\Program Files\America Online 9.0a\aoltray.exe
O8 - Extra context menu item: &AOL Toolbar search - res://C:\Program Files\AOL Toolbar\toolbar.dll/SEARCH
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~4
O8 - Extra context menu item: Easy-WebPrint Add To Print List - res://C:\Program Files\Canon\Easy-WebPrint\
O8 - Extra context menu item: Easy-WebPrint High Speed Print - res://C:\Program Files\Canon\Easy-WebPrint\
O8 - Extra context menu item: Easy-WebPrint Preview - res://C:\Program Files\Canon\Easy-WebPrint\
O8 - Extra context menu item: Easy-WebPrint Print - res://C:\Program Files\Canon\Easy-WebPrint\
O9 - Extra button: AOL Toolbar - {4982D40A-C53B-4615-B15B-B
O9 - Extra 'Tools' menuitem: AOL Toolbar - {4982D40A-C53B-4615-B15B-B
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3
O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-0
O9 - Extra button: WeatherBug - {AF6CABAB-61F9-4f12-A198-B
O16 - DPF: {22D4879A-92DB-470D-8A83-E
O16 - DPF: {4A3CF76B-EC7A-405D-A67D-8
O16 - DPF: {62FE4FA0-792C-11D0-9CB5-0
O16 - DPF: {C2FCEF52-ACE9-11D3-BEBD-0
O16 - DPF: {E87F6C8E-16C0-11D3-BEF7-0
Thanks for your help, in advance.
- Matt
ASKER CERTIFIED SOLUTION
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Browser Hijacking/Spyware/Adware/M alware Removal instructions
Full removal and Prevention instructions are available on my website,
http://www.petenetlive.com/Tech/Browsers/hijack.htm
The EE Official Link to info is,
http:Q_20975384.html#10973783
Full removal and Prevention instructions are available on my website,
http://www.petenetlive.com/Tech/Browsers/hijack.htm
The EE Official Link to info is,
http:Q_20975384.html#10973783
ASKER
thx for the help guys, i'll try your suggestions out and see how it works. - Matt
also - SheharyaarSaahil - i forget, how do you get into safe mode when your computer starts up?
also - SheharyaarSaahil - i forget, how do you get into safe mode when your computer starts up?
Getting into Safemode >> http://www.computerhope.com/issues/chsafe.htm
ASKER
That Tune up utilities 2004 really hit the spot, computer boots sooo much faster, and runs alot smoother, thx for everyones help (i recomend everyone to try it out too)
Does this problem happens in Safemode also ??