Solved

dvdrom and cdwriter not recognized by Win2k

Posted on 2004-08-05
2
163 Views
Last Modified: 2010-04-25
All,
  I am working on a client's pc, and have just completed a clean install of Win 2k Pro. After the install neither the cdwriter or dvd rom are recognized by the OS.  The bios sees both, and there is no listing for either in the device manager.  There is however driver issues for the mass storage and the  multimedia audio controller.  Does anyone have an idea on how to address this?  Is this driver related or possibly registry- related? I have searched the archives, and cannot find a solution, please help.  All replies are appreciated. Thanks.

-Hedgie67
0
Comment
Question by:hedgie67
[X]
Welcome to Experts Exchange

Add your voice to the tech community where 5M+ people just like you are talking about what matters.

  • Help others & share knowledge
  • Earn cash & points
  • Learn & ask questions
2 Comments
 
LVL 69

Expert Comment

by:Callandor
ID: 11730710
Have you applied service packs?  I think USB needs SP3.
0
 
LVL 23

Accepted Solution

by:
Rahul Misra earned 250 total points
ID: 11732571
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Class\{4D36E965-E325-11CE-BFC1-08002BE10318}
delete the upper and lower filter keys in the right side panel for all the entries for teh above mentioned key.
uninstall or remove all the cd/dvd writing softwares and restart the computer.
they shuld show up fine in the my computer panel and shuld work fine too

0

Featured Post

Free Tool: IP Lookup

Get more info about an IP address or domain name, such as organization, abuse contacts and geolocation.

One of a set of tools we are providing to everyone as a way of saying thank you for being a part of the community.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Article by: SHIELD1
The 5 R's 1. Repair 2. Restore 3. Reinstall 4. Remote admin 5. Run away OK so I'm not the most skilled engineer around but I definitely have an abundance of experience: electronic repairs since I was 13 and PC and computer hardware repair…
No matter the version of Windows you are using, you may have some problems with Windows Search running too slow or possibly not running at all. Before jumping into how you can solve this issue, just know there are many other viable alternative deskt…
Finding and deleting duplicate (picture) files can be a time consuming task. My wife and I, our three kids and their families all share one dilemma: Managing our pictures. Between desktops, laptops, phones, tablets, and cameras; over the last decade…

739 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question