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Out of Office is not available - please see documentation...

Posted on 2004-08-06
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Last Modified: 2008-01-09
Hi everyone,

This is a problem I've been having for weeks, so I hope someone can help. One of our users can't seem to get the out of office assistant to work correctly. If I go to Tools > out off office > it gives the message:

Out of Office - This command is not available - pleae see the documentation.

Now I've tried to remove the ecf file in the advanced options and the re-add them but to no avail.

Any help would be great!
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Question by:stephen_constantine
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6 Comments
 
LVL 49

Expert Comment

by:sunray_2003
ID: 11734229
What outlook version ? Which exchange server you are connected to ?

How about this

OL2002: "The Command Is Not Available" Error Message When You Try to Start the Out of Office Assistant
http://support.microsoft.com/default.aspx?scid=kb;en-us;327353&Product=ol2002

The Command Is Not Available" Error Message When You Try to Start the Out of Office Assistant
http://support.microsoft.com/default.aspx?scid=kb;EN-US;823472

SR
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Author Comment

by:stephen_constantine
ID: 11735085
Hi,

We are using Outlook 2002 and using Microsoft Exch v 5.5.

There is no 'Resiliency' folder in the registry so both answers don't work.

I've tried re-installing and everything... such a pain when all the other users will work!
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LVL 49

Accepted Solution

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sunray_2003 earned 2000 total points
ID: 11735107
stephen_constantine,

How about recreating profile for that user ? Does it help .. have you checked

SR
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Author Comment

by:stephen_constantine
ID: 11735200
I'll give it a go and get back to you, thanks!
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Author Comment

by:stephen_constantine
ID: 11742855
Great stuff sunray_2003!
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LVL 49

Expert Comment

by:sunray_2003
ID: 11742873
Thanks for the pts and feedback

SR
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