ive forgotten my hotmail password and when i click onto the reset password link and fill in my email address and country of origin, this is the message i get:
You will not be able to reset your password. You must sign in using the correct password to regain access to this .NET Passport. You can register for a new .NET Passport using a different e-mail address.
how do i gain access to my account without having to cancel the account and set up a new one.